Healthy living Essay

Healthy lifestyle for both adults and children is more important than anything else. Healthy lifestyle habits will reduce your risk of getting diseases; you will feel better, have more energy and prevent the risk of chronic diseases. Living healthy also helping you to feel happy and have more self confidence which results in a better quality of life . in today’s The term healthy lifestyle encompasses several factors that need to be brought together in order to gain the benefits, namely exercise, healthy eating and a body mass index (BMI) in a normal range. Healthy lifestyle, particularly for children is their insurance policy for a lifetime of good health, and as research has shown, may significantly reduce the chance of contracting chronic illnesses and diseases. Regular physical activity is important for a healthy growth, development and well-being of children, the British Heart Foundation has carried out research into the fact of living a healthy lifestyle, eating healthy can stop you gaining weight, which means reducing the risk of diabetes and high blood pressure. It can also help lower your cholesterol levels and reduce your risk of some cancers. Chronic illnesses associated with obesity, lack o exercise and a poor diet include the following * Coronary heart disease * Cancer * Stroke * Diabetes * High blood pressure (Hypertension) * Chronic Obstructive pulmonary Disease (COPD) 2. Healthy Eating along with a healthy BMI and exercise is the third element of a healthy lifestyle for children is eating a healthy diet. A healthy diet is again protective against a whole host of chronic illnesses, eating fruit and vegetables everyday helps children’s grow and develop, boosts their vitality and can reduce the risk of many chronic diseases And children are especially susceptible to behavioural problems due to deficiency of essential vitamins and minerals that are derived from the food that we eat. Educations by example in the young child greatly improve their chances of eating a wide variety of nutritious foods as they move from childhood into adolescence. Children who eat meal around the table with others are more likely to try different foods, therefore lowering the possibility of them becoming picky eaters. In order to eat healthily food should be selected from the various different groups to make up a nutritionally balanced plate. These groups are * Carbohydrates – potatoes, rice, bread, pasta and other starchy food * Protein – meat, eggs, fish, beans, milk, cheese, and other dairy products * Fat – butter, oil, spreads * Fruit and vegetables * Sugars – sugary drinks, sweets 3. Activities for young children, Regular physical activity are important for the healthy growth, development and wellbeing of children and young people Physical play and leisure activities can have a hugely positive effect on children’s healthy living. Even though IT and computer games are becoming more popular with the children instead of traditional exercises, they still need physical exercises into their everyday routines. In 2006 professors in Glasgow identified through a study of 545 nursery school children, that one hour of exercise a day was required for children to maintain a healthy BMI, in addition to eating healthy diet. Play is an essential part of a Childs development and we are focusing here particularly on the physical and mental wellbeing aspects. There are many opportunities in the local community for involving children in physical exercises for example of these * Trips to the local park * Indoor children’s play centres * Specialist activities for children at leisure and recreation centres Creative in add ion to the physical activities as a means of promoting a healthy lifestyle, cookery demonstrations and activities can have a profound effect on children encouraging them to prepare and taste healthy foods that they may not have previously been introduced to. The use of different colours and textures of food in recipes can fuel a child excitement and interest where it may not have previously been held. Games displays and the creation of posters can all assist with the promotion of a healthy lifestyle for young children. 4. Wellbeing is the state of being comfortable healthy and happy. In child it is necessary to evaluate children regularly to identify any children who may be displaying sings of emotional or social difficulties affecting their wellbeing. Children should feel comfortable enough to be able to express themselves in an environment that they perceive as positive and safe, and this should be encouraged. Wellbeing for families there are many public and private courses that run including the triple p programs (positive parents programs) which runs nationwide offering invaluable support to parents. Courses are available for different age groups of children and are delivered by experienced and appropriately trained practitioners. These courses have proved a lifeline for some parents who have been struggling in silence to conquer various emotional, physical or behavioural aspects of their children’s lives. This is a fantastic tool for improving parent’s wellbeing and offers an opportunity for parents to meet in secure non judgemental and confident environment where they can discuss their own issues that they are experiencing with practitioners and fellow parents †¦

Movie Analysis on Cashback

SM1008 Art of Moving Image Cashback Director: Sean Ellis Actors: Sean Biggerstaff (Ben Willis, an art student), Emila Fox (Sharon, a checkout girl in the supermarket), Shaun Evans (Sean, best friend of Ben), Michelle Ryan (Suzy, the ex-girlfriend of Ben) Genre: Comedy, Drama and Romance Release Date: 31 May 2007 Introduction Have you ever think about freezing the time? What will you do in the extra time if you suffer from insomnia? These are the situation that Ben Willis in. In Cashback, time is a very important element. Therefore, I will write about (1) the speed of motion in the cinematography.Also, a voice-over of Ben is appeared throughout the whole movie. I will write about (2) the narrator and (3) causality of the narrative form. Finally, I would like to write about (4) the music in some specific scenes. Storyline When Ben goes through a painful break-up with Suzy, he develops insomnia. To kill time, he starts working the late night shift at the supermarket. There he meets a co lorful cast of characters, all of whom have their own ‘art’ to deal with the boredom of eight-hour shift. Ben’s art is that imagining the time is frozen. He can appreciate the beauty of the frozen world and the eople, especially Sharon, who may hold the answer for Ben. (1) Speed of motion In Cashback, large amount of scenes change the speed of motion, including slow motion and the extreme case, time lapse. According to Bordwell and Thompson (p. 172), there are two functions of using slow motion that are being used in Cashback, (i) emphasis, becoming a way of dwelling on a moment of spectacle or high drama and (ii) actions take place in dream or fantasy or to convey enormous power. I think there is also (iii) other reason of using the slow motion in this film. (i) Emphasis, a moment of spectacle or high drama a)In the football match scene, the team of Ben is falling behind without any score. They discuss about the strategy and they have determination to score one point. The whole process of Ben controlling the football and his boss shooting the goal is in slow motion. It emphasizes the morale of the whole team. After the failure of shooting the goal, you can see the ball flying over the boss slowly and the disappointing facial expression of the boss. It gives a moment of high drama. Then, the speed of motion becomes normal. Ben’s boss is hurt by the football, which is shooting by the teammate nd brings the match to the end. (b) In the kissing scene, Ben is second time kissed by Sharon. The kiss breaks the spell. Ben can finally fall in asleep after the kiss. It is an important scene so it changes the normal speed to slow motion in order to emphasize the importance since Ben is suffered from insomnia and the pain of break up for a few months. (ii) In dream or fantasy or to convey enormous power (a) Ben and Sean go to find the stripper for the performance in the boss’s birthday party. Ben imagines that Sharon has a strip dancing for him when the stripper is praising the quality of nother stripper. The imagined strip-dancing scene is in slow motion because it is only a fantasy in Ben’s mind. (b) At the opening scene, Suzy is arguing with Ben after he suggests breaking up. The voice-over of Ben said that it is first real break up in front of him and he never thought it was going to be similar to a car crush. Although it is Ben’s suggestion, the voice-over confesses this is a great impact to Ben. Therefore, it uses slow motion. The same thing is done again in the arguing scene between Sharon and Ben. (c) After the break up, the image of Suzy always appears in Ben’s mind.He always thinks of the time being with Suzy. All these memories again appear in slow motion, as it is a great deal and the reason of Ben’s insomnia. He cannot forget these happy memories. (d) In Cashback, a lot of experiences of Ben in childhood is introduced to the audience. One of them is the first time of seeing a nude woman body(a Swedish student lived in his house), which is an impressive memory to Ben. Slow motion is used when the Swedish girl walking upstairs. Because of this experience, Ben knows the beauty of women’s body and believes it is the most eautiful thing in the world. This may be the reason why he likes to draw picture of nude women. According to Bordwell and Thompson (p. 173), time-lapse cinematography shows us some natural phenomenon or street scenes (that continue in a long period of time) in a second or a minute. Time-lapse cinematography is used a lot in Cashback. It gives a sense of time flies in a busy city from day to night. Although time is passed away so quick, in Ben’s eye, days wear on like years. Like the still of left hand corner, the surveillance camera shows that only Ben stands still in the iddle and many customers are passing by in a time-lapse cinematography. The contradiction between them shows that the feeling of Ben more obviously. (2) The narrator According to Bordwell and Thompson (p. 100), narration can use a narrator, some specific agent who purports to be telling us the story. The narrator can be a character in the story. In Cashback, Ben Willis is the narrator throughout the whole film. His narration shifts between restricted and unrestricted knowledge and varying degrees of objectivity and subjectivity. A part of Ben’s narration is talking about him and the events that he involves.It is highly subjective. When he is having the arguments with Sharon and Suzy respectively, the voice of them is muted but only Ben’s voice-over is saying the feelings of him. It shows his inner world to the audiences. In the scene of the first day working in the supermarket, Ben’s voice over is saying something that is showing his character traits, he knows and likes observing the beauty of still object. Also, there are several scenes that Ben is confessing his childhood as a narrator. These all are very persona l and subjective. It is the point of view of Ben.The narration is not only events about Ben himself, but also about the childhood and love stories of Sean, which are the events that Ben did not witness. Ben’s narration gives a wide range of information to the audiences. It becomes an important part of the narrative form in Cashback. (3) Causality In Cashback, Ben Willis is the character that mainly encounters all the cause-and-effect. Basically, all the events are from Ben’s point of view. He is a very sentimental art student. He has the unique method to deal with the extra time during the period of suffering from insomnia.He imagines the time is frozen. As he is obsessed with the beauty of women, he can draw pictures with naked women’s body in the frozen world. Because he can appreciate different women in the frozen world, he finds out Sharon is the most beautiful one among them. Her eyes, pale milky skin and delicate frame attract him. He finally falls in love with Sharon. He draws her over and over. This is a cause of an important event afterwards. He argues with Sharon because she saw his ex- girlfriend kissing him in the party. Later, he has an opportunity to achieve his dream (has his own rt exhibition) because of a joke by his colleagues. He shows all the pieces of Sharon in the exhibition and invite Sharon to see. Finally Sharon forgives him because of all these drawings. (4) Power of music in the movie Music is an important element in a movie. It can strengthen the mood or atmosphere of some particular scene. In Cashback, a soundtrack called Casta Diva is used twice. It is from an opera, Noma. It is used in both scenes of Ben arguing with Sharon and Suzy. The voice of the protagonists are muted and Casta Diva is played as a background music.The surge of this soundtrack raises the agitated mood in the argument. It is better than only showing the content of the argument because what they are arguing is not important anymore. The imp ortance is showing the similarities between two argument and feelings of Ben because Ben’s narration stated that it seems to have met before. The football match scene that I mentioned before also uses a background music to raise the mood. The music gives the intense feeling to that scene, as it is a decisive moment that determine they can break their zero record.Combining the slow motion and the music, the mood is increased to the climax, so that the audiences can experience the emotion of the character inside the football match. The introduction of a character, Barry Brickman, uses a classical music, Bolero. It is ballet music composed by Ravel. It is music with brisk rhythm and graceful melody. Barry is riding on his scooter and shuttling between the shelves in supermarket. I think it can show the character traits of Barry. He is a spry and funny person who likes riding scooter a lot. He thinks that he is a very talented stuntman.This trait is clearly shown in the other sce nes afterwards. It is also an important trait to the causality. It is because he tries to do a stunt in the boss’s birthday party. He rides on a paper box to slide down the staircase. This action let Sharon see the kissing scene between Ben and Suzy. It drives her mad and ignores Ben. Therefore, it contributes to the causality. Conclusion Cashback is a very special movie to me. I have not seen a movie using so much techniques of changing the speed of the scenes. It makes me understand the function of slow motion and time- apse much clearer. I think it can be an example to talk about the speed of motion. On the other hand, the narrator and the music contribute to the film a lot too. It helps us to understand more about the story and also provide information to us. Word Count: 1668 Cited Work Bordwell & Thompson , 9th Edition Cashback (2006) Plot Summary http://www. imdb. com/title/tt0460740/plotsummary Cashback (2006) Sountrack http://www. imdb. com/title/tt0460740/soundtrack Bolero – Wikipedia, the free encyclopedia http://en. wikipedia. org/wiki/Bolero

Ielts Sample Writing Essay

The amount of sport shown on television every week has increased significantly and this is having an impact on live sports events. Do you think the benefits of having more televised sport are greater than the disadvantages? Sample answer It is now possible to watch live sport on television on any day of the week, and the current amount of coverage will undoubtedly increase in the near future. This is definitely affecting the live sports themselves at some ways, and there are both benefits and drawbacks to this. Why there has been so much sport broadcast? For one thing, with the development of digital broadcasting, there are more TV channels than there were a decade ago. For another thing, sport has become an important form of entertainment, appealing to both men and women. What are the benefits of the increasing televised sport programs? For the sport profession, it is advantageous to have the injection of capital provided by television companies. Large football clubs also benefit financially from TV revenue and the top players can ask for large salaries. Less popular sports also receive money that can be invested in training and awareness-raising. Moreover, there is a health benefit to some of the population, because through televised sport, more people have become interested in actually playing sport. However, there are certain disadvantages to having so much sport on television. Considering football again, many small clubs are suffering financial losses recently, as they cannot compete with the larger ones. There has been a general decline in ticket sales, especially among smaller clubs. Fewer people attend live matches at stadiums nowadays, preferring to watch the live broadcast at their comfort living rooms. What is more, ticket prices have risen dramatically. To sum up, while televised sport has created many opportunities and benefited certain individuals and clubs enormously, it has also been responsible for changing the nature of live events for ever.

LATIN AMERICAN JEWISH LITERATURE AND CINEMA Research Paper

LATIN AMERICAN JEWISH LITERATURE AND CINEMA - Research Paper Example The fathers played an important role in making their sons’ Jewish education and traditions. Gerchunoff (1998) says â€Å"Most of the Jewish men if not all were urban dwellers whose knowledge of gaucho was confined to the sporadic stays on the pampa.They glorified the gaucho as quintessential national idol, a courageous peasant always carrying his guitar, his poncho and his vengeful spirit which stands in contrast. His gauchos’ judios are not loners but family oriented bread winners. They are neither malicious nor rancorous but loyal to their biblical code of ethics† (p.5) The life of a Jewish boy involves some important life cycle events which include, birth, circumcision, Pidyod ha-Ben, bar mitzah and marriage. Birth According to Jewish law human life begins at birth and a child is born sinless. When a woman gives birth to a boy, she is sexually separated from the husband for seven days as the woman is considered impure for a period of 33 days and the father is given an honor of reading the Torah in the synagogue. The naming of a boy occurs during brit milah (the ritual of circumcision Circumcision From the Jewish point of view circumcision is a command from God. A boy child is circumcised on the eighth day after his birth. The eight day is counted from the day the child is born, for example, if a child is born on Tuesday he will be circumcised the following week on Tuesday. It involves surgical removal of the foreskin and is performed a Jewish elder known as a mohel, who is educated in Jewish law and circumcision. After the boy is circumcised he is held by a Sandek (godfather), who is normally the family rabbi or the boys grandparent .Here they recite various blessings and then the boy is given an official Jewish name. In Jewish laws brit milah - the ritual of circumcision is universally observed. Circumcision is perceived to be an outward sign of the inner agreement between the Jewish people and God. It is binding upon the father, and hi s son and the father is obligated to have his son circumcised. If the father does not take him to be circumcised, the boy must have himself circumcised when he grows up. A Person, who is not circumcised, has no value in the society and will suffer a penalty of Kareit meaning spiritual excision. After the circumcision ritual, a feast of meals and refreshments follows. Redemption of the Firstborn son: Pidyod ha-Ben A Jewish firstborn belongs to God. Originally, first born sons would serve as priests or other Temple functions in Israel. A first born son is redeemed at the age of 31 days. The ritual of Pidyod ha-Ben is done on the 31st day but if it falls on the Shabbat it will be done the following day as it involves an exchange of money. During this ritual a small amount of money, five silver shekels equal to five silver dollars is paid to a kohein (a Jewish elder who performs the ritual). Bar Mitzah Bar mitzah means son of the commandment. Boys are recognized as full members of the c ommunity at 13 when they celebrate bar mitzvah. At this age, a boy is obligated to observe the commandments. Bar mitzah ceremony is held and the boy assumes the right to take part in religious services. He is considered a man and must meet the requirements of ritual and civil law. During a normal Sabbath service, the boy child is called upon to read from the Torah for the first time. In modern day society,

Decision making models Essay Example | Topics and Well Written Essays - 750 words

Decision making models - Essay Example The basic theme of techniques that commonly utilized to put together decisions in our organization is: assessing quantitatively whether to track a way of achievements. You may have been intensely creative in generating solutions to a problem and rigorous in your choice of the best one on hand. However, this clarification may still not be worth implementing, as you may invest a lot of time and money in solving a problem that is not worthy of this effort (Kenneth, 1998). Let’s take an example of situation in which you have a number of first-rate (number) options or choices to decide from, and a lot of diverse issues to take into account. In such situation cost benefit analysis did not work, so we have some better technique to tackle such situation. For this we will select â€Å"Grid Analysis† technique for our problem solution (Kenneth, 2003). Grid Analysis is particularly prevailing way that makes it a preferable and great technique to utilize in approximately several significant decisions where there isnt an obvious, clear and understandable preferred choice. Being capable to utilize â€Å"Grid Analysis† shows that you would be able to acquire decisions boldly, confidently and rationally, at an occasion when other people may be under pressure to formulate a decision (Kenneth, 1998). The decision making model for which I will favor is â€Å"The Rational Model†.  It is supported by the logic of most favorable option: the option that would increase and maximize worth and value for the organization. The executive/ manager is assumed to be a point of focus (objective), exclusively educated person who would choose the mainly the best and appropriate option, maximizing whatever quantity and kind of output s/he worth. A rational business decision making model has centralized power of decision making of the organization (Kenneth, 1998). It is better in most of situations, because decision power is in hand of few people, these

Child observation Essay Example | Topics and Well Written Essays - 500 words

Child observation - Essay Example The boy is in a white short-sleeved shirt that has black stains on the breast pocket and beige shorts. The stains are fresh, and they are oily and greasy. The mall is spacious, stocked with different accessories including electronics, toys for children, foodstuffs, oils and perfumes. As the mother passes along the department stocked with toys, the boy scratches and attempts to bite the mother’s hand and she immediately releases him, cursing silently but loud enough for the nearest shop attendant to hear. The boy mischievously glances at his mother, and he dashes across the alley, towards a big yellow toy car. However, as he attempts to retrieve it from a higher shelf, he stumbles and falls, hitting the floor head first, and the nearby toys and accessories fall on his body. His mother quickly goes to his rescue rubbing his head to alleviate the pain from the fall and warns him to stop or else she will not buy him a present. As the mother and son moves along an electronic depart ment, the boy notices a small girl almost his age accompanied by a male adult. The girl is riding a small bicycle and the boy leaves his mother and joins the girl, apparently wanting to snatch the bicycle from her. Observation sheet of the interactions and behaviors observed in the boy Interactions observed comments The most notable interactions are with his mother, and the environment, both within and outside the shopping mall.

Value of philosophy Essay Example | Topics and Well Written Essays - 750 words

Value of philosophy - Essay Example According to this author, a true philosophical contemplation finds its meaning in the enlargement of not self in everything in the universe. The mind Russell believes that although philosophy does not enhance our physical wellbeing, it has a major role in human kind of enriching our mental lives mainly through the mind, which determines the way we relate with the immediate environment. However, the enrichment that Russell refers to does not provide all the answers to all the philosophical questions but instead offers a variety of suggestions on how to tackle these problems (Bertrand Pg 26). Russell insists that the mind that views philosophy as a conformation of freedom and impartiality will always strive to protect and preserve these values. This kind of mind will view its purpose and desires as path of the whole. This kind of mind in reference is a free mind that fights for justice and freedom hence the analogy and linkage of many philosophers with histories of freedom fighting and involvement in fighting for human rights. Russell believes that the enlargement of human mind enlarges objects and human mind that is responsible for freedom and liberation. According to Russell, philosophy gives a wider range of suggestions on how to deal with feelings of uncertainty and fear. For example, through philosophy it is easy to make unfamiliar things to look familiar (Bertrand Pg 27). According to Russell, unless we enlarge our mind to include other perspectives of the outer world, we remain like garrison in a blue guard fortress with no freedom. Such life has no peace and is involved with constant strives between desires and powerlessness of will. Philosophic contemplation does not divide the universe into sections but instead join it into one single camp. Russell insists that we must continue to seek brain enlargement by operating on the desires of our mind (Bertrand Pg 27). However, we cannot find this enlargement if we take the mind as it is but must make our minds open and free from alien impossibilities. Self-assertion is an example of philosophic speculation and this hinders mind enlargement. Russell also argues about the separation of the study of human mind from the field of philosophy. He disagrees with those scientists who have included the study of human mind as psychology. However, he still maintains that philosophy is still embedded in sciences and more so in the study of human mind. Although human mind plays a greater role in defining philosophy, religion is important in conceptualizing the meaning of philosophy. Russell questions the value of good and evil in the planet and wonders if good and evil is only important to humans or to the whole universe. Philosophy is therefore very valuable and whoever lives a life without a tincture of philosophy undergoes duress and a life of imprisonment. Such individuals are also affected by prejudices of common sense. Such people views the world as a definite, finite, obvious, common and with no reason unfamiliar. The view of philosophy has many wrong conceptions therefore philosophy strives to search for knowledge. The knowledge sought gives the unity of system and body. This knowledge is helpful in examining the grounds of convictions, prejudices, and beliefs. According to Russell, the quest for philosophical knowledge continues to face many challenges due to broken units and sciences that have derived their sense

Urban planning Essay Example | Topics and Well Written Essays - 2000 words

Urban planning - Essay Example There is a group that argues that transportation is to serve land uses in order to support economic activity, on the other hand there is a group claiming that whatever capacity is given to the public, is filled up soon. In the end there is no gain because the same level of congestion manifests again. This problem can be better understood by focusing on the use demand that Pacific we target it elasticity. Historically speaking demand forecasts for urban transportation planning have been largely based on exogenous variables (Federal Highway Administration A-1). These variables included population, employment, income and land use (Federal Highway Administration A-1). Once these variables are states results the case specific point estimating traffic volume in the future. In this case demand is influenced by neither the money price nor the transportation infrastructure. Exogenous variables are the sole driving force here. There is also a concept that disagrees with the notion. It claims that additional capacity stimulates the increase in demand. This notion relies on the premise that as soon as a highway is built people will come for it. This notion is based on latent demand suggesting that the willing buyers will show their demand for traveling as soon as there is an opportunity. San Francisco Bay area is prospering from economic growth and is likely to show signs of population growth (Pallagst 1). The growth in population demands growth in facilities. Growth management have attracted a lot of critique and praise since it appeared as a distinct concept of planning in 1960s (Pallagst 1). The roots of this concept can be traced back to the environmental movement. It is strange to note that many growth management plans do not align with other growth promoting planning developments in the United States (Pallagst 2). By the increase urban sprawl growth management researchers have gotten real busy (Pallagst 2). To

Pricing Decisions Case Study on the Springfield Noreasters Essay

Pricing Decisions Case Study on the Springfield Noreasters - Essay Example The league baseball industry is pretty bleak in the city of Springfield as of 2008. A minor league ice hockey team was about to leave the city because of unimproved revenues over the time. The Nor’easters just opened up in the city and not a single match would be played for another one and a half year by the team. Most of the minor league baseball games in the US are well attended and there are as many as 176 minor league teams in the country. The fans considered the tickets to be affordable as they could closely watch the games. The government was also investing some bucks in the industry which was evident by player development programs and team funding. The marketing director should be delighted to know that the teams which provided value entertainment often had high attendance though the teams were mediocre. This shows that the industry has a great potential for the teams willing to entertain the audience, MarketThe citizens in the Springfield city can be said to be deprive d of the baseball league games as they had to travel to neighboring cities to watch these games. The market is very dilute for the baseball teams as no baseball team for the city exists. The Falcons, a minor league ice hockey team also was planning to leave the city because of low level of sales and numerous unsold tickets.   It was found in the secondary research that only 8% of the total sample Springfield population in 2005 attended a professional baseball game in that year.

Hospitality Essay Example for Free

Hospitality Essay From a food and beverage manager’s perspective – Why is managing the diversity of an international food and beverage operation so important? Discuss this by using a system, or process, or method and/ or technique In the hospitality industry, managing the diversity of international food and beverage operation which is important from a food and beverage manager’s perspective can improve the quality of the hospitality services, reduce high turnover in hospitality management and make more profit from the food and beverage operation. Hospitality workforce is consisted of diverse population and visible and non-visible differences which are included gender, age, background, culture, religion, race, disability, personality, and work style. According to this, the establishment of processing food and beverage operations is able to effectively manage people who work in hospitality workplace. And also, the hospitality education and training can provide hospitality worker an opportunity that improve themselves and understand the diverse workforce. Jones (as cited in Igram, 1999) indicated that â€Å"operations concern the way that organizations deliver their product/ service to the consumer† (p. 142). This is the key of concerning for the effective practice hospitality. Johnston (as cited in Igram, 1999) indicated that the operations could be divided into three activities; customer processing operations, information processing operations and product processing operations. As manager must understand these three activities which reflect employees how they plan and control the processing operation. Thus, effective hospitality operations must incorporate planning with technology and people management. Furthermore, Mullins (as cited in Igram, 1999) pointed that hospitality operations are heterogeneous group, but they share a number of common characteristics. For example, there are a wide range of skilled staff required, but there are also high numbers unskilled staff needed; most employees are from different countries, they have different background and use English as second language; there is a large proportion of female, part time, casual staff. Due to this situation, the labour mobility and turnover are high. Thus, managing diversity in food and beverage operation must need a perfect system or an improved method as foundation. Systematic in the  design, planning and control of a food and beverage operation must be concerned by international food and beverage manager. And also, management of the operation systems within a food and beverage operation must be considered by international food and beverage manager. What benefits will be brought into international food and beverage operation by understanding the systems? To sum up, there are three benefits. Firstly, control of resources which is implemented the systems inputs aim to reduc e wastage. Secondly, efficient and effective operation can perfect international food and beverage services by using systems processes. Finally, the systems outputs assure what goal the hospitality organization can achieve. The hospitality education and training can provide hospitality worker an opportunity that improve themselves and understand the diverse workforce. The hospitality education and training are the techniques which can complement the international food and beverage management. Lynch (as cited in Robinson, 2005) pointed that† business management foci currently in vogue with hospitality and food and beverage operations education and practice† (p. 70). In other words, in order to provide effective services to consumer, the hospitality organization will implement the food and beverage operations education and practice to guide and develop skilled and high standard staff. Ingram (1999) indicated that â€Å"effective academic abilities (including abstraction, attention to detail, â€Å"hair splitting†) are not always found in conjunction with personal organization skills (such as planning, delegation, prioritizing tasks)† (p. 146). Thus, the academic education impleme nted in hospitality organization can incorporate to the international food and beverage operations with staff. 2 From a food and beverage manager’s perspective – What are the important thing to consider when planning, designing and allocating space for storage, preparation, production and service for a food and beverage operation. From a food and beverage manager’s perspective, the design and plan of a food service facility effect on the attraction from customers and on productivity of employees, and also on making profit from hospitality business. If facilities are poorly designed, customers will be inconvenienced and food  services are inefficient. If a manager wants to perfect a food service, he/she must consider what requirements are needed when planning, designing and allocating space for storage, preparation, production and service for a food and beverage operation. The considerations will be the market and operational needs, the food production areas and equipment, sustainability and hygiene and health issue. As described above, first of all, as the operational needs, food service facility design will be the first consideration in planning space for food and beverage operation. The better food service facilities design will appeal to customers and employees when manager plans space for production and service. Rodgers (2005) indicated that â€Å"food service facility design is based on the principles of space efficiency, flexibility, product flow, food safety (sanitation) and ergonomics† (p. 308). In other words, an effective food service facility design can provide safe workplace for staff and set up an environment for efficient operation flow of people and product. The facility can make employees work efficiently so that the organization can reduce the labour costs. Furthermore, the costs on facility maintenance are low. Finally, the maximum profit is gained from investment. Secondly, manager must consider the food production areas and equipment. An efficient workflow established can create a tight, smooth and productive food service operation. Afterwards, an adequate work space and suitable work sections are required to provide to employees. For example, kitchen space sometimes will be minimized in order to make more room for customers. That lead to the kitchen space is limited. The quantities of food can be supplied, however, the narrow kitchen design cannot provide employees enough room so that the food service will be delayed which dissatisfied the customers. Another thing that manager must consider is the kitchen layouts. Ninemeier (2010) indicated that â€Å"work flow-the traffic patterns employees form as they go about their work-is another factor that muse be considered† (p. 5). Different kitchen activities must be done in individual work stations. For example, as the figure below, it is a bakery kitchen. Different number stands different stations. Employees can follow the work flow step by step to prepare food. As we can see from the figure, the food  preparation space must be divided into specific areas. The station 2-5 are the places which are for food preparation and storage. The station 1 and station 6 are used for washing and waste disposal. Due to this kitchen layout design, the food contamination will decrease and the food storage time can extend. As a food and beverage manager must consider of the food contamination. Figure 1 kitchen layout (Source: Ninemeier, D. J. 2010) References list Ingram, H. (1999). Hospitality: a framework for a millennial review. International Journal of Contemporary Hospitality Management, 11(4), 140-147. Ninemeier, D. J. (2010) Management of Food and Beverage Operations (2nd ed.). American: American Hotel Lodging Educational Foundation. Robinson, R. S. (2007). Plain Fare to Fusion: Ethnic Impacts on the Process of Maturity in Brisbanes Restaurant Sector. Journal of Hospitality Tourism Management, 14(1), 70-84. Rogers, S. (2005). Applied research and educational needs in food service management. International Journal of contemporary Hospitality Management, 17(4), 302-314.

Theories for Play and Learning in Childcare

Theories for Play and Learning in Childcare Introduction: Education is the backbone for any nation and children are future of a country. Proper education for children is very important for any children. But this education process must need to be productive and effective and designed in structured ways for prosperity of nation. To make education process effective through play and learning planners need to plan according to theoretical approaches practiced long time in play and learning. Not every child in a school or learning activity set is same. Some children are with special needs and need to be teaching carefully. Several types of assessment can be conduct to find out these children with special needs and teach them. Planning play and learning activities for children will be more productive by preparing them by consulting with parents and professionals. Finally results should be recorded for future uses with further education planning for a nation to be more developed. Wrong education in early stages can ruin the future of a child. So hi gh care, in designing early learning activities need to be taken for development of children and nation. Assessment criteria 1.1- Describe the development, over time, of theoretical approaches to play and learning. Several theories in play and learning have developed time to time but no theories were good enough to describe it. Many theories for development in educational practices for children are being used during 20th century. Important theories among them are maturational theory, behaviourist theory, psychoanalytic theory, constructivist theory, socio-historical theory, ecological theory, ecological theory, environmentalist theory and many others. Maturational Theory: This theory was developed by Arnold Gesell in 1925. This theory was developed, based on 3 assumptions, Development base is biological, Type of body, Ectomorph Endomorph Mesomorph Alternating between good and bad years. These assumptions are related with personality development that influenced teaching and reading method of children in mid nineteenth century. By this theory children were not ready for study until 6 years old mentally. Activities in school were developed for unready children to help them to be ready for reading. This process is still in practices known as preschool. Behaviourist Theory: Behaviourist theory was developed by Skinner and Bijou. This theory influenced special education programmes in schools. Its main theme is role of environment in children’s education and development. Teacher uses this theory for those who found with difficulties in on-going environment. Major objective of this theory was not left any children behind. Psychoanalytic Theory: From the very start of 1920 this theory was used for analysing behaviour disorder of children, developed by Freud. In this theory, play therapy was recommended for children accompanied by parents or children. This theory was very useful for children with special needs. Constructivist Theory: There are many constructivist theories, among them theory of Pia Get affects activities of classroom in 21st century. This theory focused on mathematical and logical knowledge of children via improving individual’s relationship rather than socially build knowledge. Socio-historical theory: Developed by Vygotsky in 1978 gave importance on socio-historical context of learning by teaching culture, language and literacy and involvement of adult persons in proximal development zone of a child. Proximal zone of development in children education concept affected learning and play greatly. Ecological System theory: This system stated that children’s learning capabilities are directly or indirectly get affected by their residence place. All macro, micro, meso and exo system of residing place affect a child’s temperament, activity, capability to learn and attention. Environmentalist Theory: This theory resembles ecological theory in some point. Follower of this theory believe that learning theory of children get shaped by environment they belongs to as natural response tendency of human to nature. This concept leads to the idea of developing schools, educators and most importantly families for proper learning of a child. Multiple Intelligence Theory: Developed by Gardner, this theory is influencing recent learning system. Main theme of this theory is to develop multiple types of problem solving abilities in children to develop them. Assessment criteria 1.2- Evaluate different philosophical approaches to play and learning. Philosophical approaches in play and learning are approaches taken by preschools to improve readiness of children. There are many of these approaches and some of them are evaluate below. Play based: Play based philosophy is program of school where children have the ability to choose activity according to their interest. This approach is also known as â€Å"child-centered† approach. In this philosophy, classroom is divided into various sections such as, science, kitchen, reading and many other reading related toys. Teachers let children to play. It seems that children are just playing but through playing they are building social communication skill, cooperation and getting interested in specific subject. This approach is one of the best philosophical approaches. Academic: It is designed with lots of activities for children. Opposite of play based where teacher guide children to do specific activities. Here children get prepared for reading. Teacher let children learn music, letters, shapes, colours etc. most of the parents think that this approach is best as their children are learning in a structured way but philosophers says that preschool stage is for learning social and communication skills. Montessori: This approach designed by Maria Montessori in Italy. This approach is play based with focus on academic activities. In this system children learn according to their pace. Teachers gathered them and design the classroom according to age. This helps younger to learn from older. This is a good approach as it’s based on play and learning both. Waldorf: This system increase children’s creativity in learning. Specific activities set according to time in weeks and ages of children where they can learn gardening, music, reading, singing, and acting. This system is a blend of creative learning and reading. They also learn other social skill in this system. Reggio Emilia: This system is designed to let children explore their learning capabilities. It was developed by Reggio Emilia in Italy. It is project based philosophy where students can learn according to their interest. Though, this system is good for aged children but not appropriate for younger children. Assessment criteria1.3- discuss on current influences on play and learning and the planning and provision of learning. Influencing factors Play and learning Planning and provision of learning Physical security In play and learning students do lots of activities and security program must be taken for them. Sometimes teachers may reject some activities where children might get physical injury. Social and emotional issues. Wrong social and emotional education ruins students’ ability in social skills and emotional feelings. Planners have to choose teacher with good social skills and emotional knowledge which is a tough task. Environment Environment of learning and play influence children ability to learn. Higher school authority has to ensure perfect environment for play and learning which is sometimes costly. Curriculum Curriculum leads children to further learning process after preschool. Wrong curriculum can kill valuable times and future of children so it must be designed with specialist. Parent and teacher role Better parental and teacher role can develop learning process and let a child learn hurry. Teacher role can be controlled by supervision but parent need to be counselled by school authority which increase cost and manpower. Assessment criteria 2.1- explain the use of observations to assess learning needs, consider how assessment based on observations can inform planning and respond to individual learning needs. Observation can be great uses to asses learning needs of a child. In this process a teacher observe children behaviour of academic learning, engagement in activities, interest, response to environment, continuity in interest, progress made by children etc. and record them. Parents can also children behaviour in their community. Systematic observation over time is better than one time observation. By observing several time it easy to know interaction of a child with activities and toys around him/ her. By documenting children behaviour, measuring children’s needs is easy. It allow to design further learning plan for children. For example 3 children playing with parts of aircraft toys and talking for much time help an observer to decide about children’s interest in airlines education along with their language, social and cognitive skills. Observer must be an unbiased person and avoid their personal interests and impression to assess needs of a child. Systematic observatio n should be; Happen several times over a time period. Designed to collect information about children from various types of sources including parents. Designed to collect information about children from various types of context. If teachers observe children they can know about the environment, curriculum, planning and strategies for teaching and can determine whether it need to be developed or not. Assessment criteria 2.2- discuss how information from other agencies can contribute to the assessment of learning needs. Information from other agencies can also contribute to the assessment of learning needs. It will help school to know about pros and cons of it. It enables a school to know perfectness of its progressing and needs. Information from other agencies also can be useful to know about of areas that need to be improved. It also informs about various types of different activities from other children in the community and can take precautionary system to avoid any wrong done in learning and play for future. Performances of other agencies also lead to motivation for teacher. Exchanging information between agencies can lead to amalgamation of agencies to work as safeguard for children and their learning. It can protect children from maltreatment, maintaining equality in children’s development, proper curriculum for learning process and take step that will help children to get the best outcomes. Professionals from agencies can analyse each other’s information to develop a much broade r and effective learning activities set or proper curriculum too. For example information from agency where only children with special need learn can be useful for children with special needs in another agency. These are some ways agencies information exchange can develop learning and play process of education for children. It is responsibility of agencies, authorities and parents in the community to work together to bring best outcomes of children for further national development through education. Assessment criteria 3.1- explain how to plan curriculum activities which promote learning. Curriculum activities are predesigned set of activities for learning of children step by step. Flawless curriculum can provide a child with best education he/ she needed and promote learning. Curriculum can be planned in various ways according to culture and social needs and experience of adults. But curriculum planned to promote learning must include following; The arts: Children need to be encouraged and stimulated by adult persons to reveal their thought, ideas and develop their creativity. Opportunity to share these ideas and thought via various types of arts such as writing, music, drama, dance, painting, design and other activities are very important. Language development: Language development is to improve children’s basic language skill and improve them to communicate with other. Language is the only media to share, gather and learn. So language development is a crucial part for development. Mathematical knowledge: Developing mathematical knowledge in early stage is important. Mathematical knowledge develops children’s logical skill and need for day to day life problem solving skill. Both indoors and outdoors activities should include this. Personal, social and emotional development: This is the utmost important education for children. This is about building their mental identity, values, norms, sustainable relationship, positive attitudes and finally for their well-being. Strong socio-personal and emotional development leads to success in other learning. Physical development: Physical play in outdoors or indoor develop physical strength and stamina of children and let them physically fit beside developing balance and body controlling and awareness about surroundings. Others thing need to be include in curriculum to promote learning are diversity, goals and objectives, routines, family involvement in learning process etc. Assessment criteria 3.2- assess the effectiveness of different approaches to planning learning opportunities. Whole school approach: Whole school approach is based on the idea that, every child has the ability to learn. Whole school practices is the method of diversified learning with high sets of measurement tool for achievements, learning and outcomes and teaching according to achievements of each students. This system includes behaviour support and learning support that need these. In a whole approach system teaching system s diversified with differentiate teaching style according to learners’ needs. Teachers teach here in 2 groups; focused teaching for student with normal achievement pace and intensives teaching for few students who need extra care. Integrated teaching approach: It’s a combination of play and learning guided by either elder person where adult people are intentionally involved with children in playing and learning or child directed play. Child directed play is learning process lead by children’s interest of exploring things. Children are able to learn by themselves but in this approach adults increase children’s learning by intentional engagement. Assessment criteria 3.3- consider methods of involving parents and other professional in reviewing assessments and plans. No specific methods are available of involving parents and other professional in reviewing assessments and plans. It happens in numerous ways. Professional and parents involvement in reviewing assessments helps to understand assessments results in a better way and to create more perfect plans for learning. Family centred system: Parents also can assess children’s behaviour and other activities. Observing only activities in school can’t provide better result. Children’s behaviour and interaction in society and community is important too, that can be assessed by parents and professionals in home. Working together: Another better way for parents, school and professional is to work together to assess behaviour of children and create plans for further learning. They can set standards for assessing by their experience and viewpoint and create plans. This assessment and planning method is more fruitful than any other. Communication: School authority also can communicate with parents and professional as needs to increase effectiveness of learning. Communicating them with assessment process and vital standards will bring proper result and plan. Advocacy and decision making: Advocacy by parents and professional in decision making process by using information from assessment can helpful too. School authority can take suggestion, guidelines and necessary step to make assessment and plans more successful. Community collaboration: Community collaboration by school with professional and parents can be great resulting methods. Collaboration with community let school and professional know more about activities and behaviour of children outside the school. That helps in assessment and planning. Assessment criteria 4.1- analyse the key issues in ensuring that assessment are objective and valid. Key principles for an assessment to be are validity, reliability, practicability and equitable and fair. Assessments procedures and process should be in standard way that can be reliable. Unbiased and regular practicability of assessment procedures is important also. These make an assessment objective. But to be valid there are 6 more key issues and they are, Content and standards: enough time should be taken to familiarise assessor with the units and their needs. This help to determine knowledge and skills need to assess. Create an assessment plan: assessment plan need to be created in this step. Considering learning stage of candidate along with assessment criteria. Choosing assessment method: it is very important issue. Method should be supportive to learning, capable of collecting evidence, providing chance for combination of assessment. Developing an assessment: assessment methods, standards and other criteria determined here. Determining acceptable evidence for the assessment: evidence of developing learning needs should be determine in this stage. Assessment criteria 4.2- reflect on the role of the practitioner in meeting children’s learning needs. Practitioner plays an important role in early learning of children with relevant curriculum. Practitioner must act properly and need to be productive to carry on their role to fulfil learning needs. Their roles are described below; Practitioners have to be capable of understanding curriculum for children education to implement them. They have to understand the importance of physical, intellectual, emotional and social knowledge needed for children. They should ensure security and value for every child equally without considering any discrimination. Practitioner and parents must have to work together to increase confidence of children. Practitioners have to help children to overcome their disadvantages. Positive relationship by practitioner with children and parents create an effective learning environment where children can feel safe and sound. Practitioner should engage children in different kinds of activities designed and lead by them. They need to be able to communicate with children appropriately. They need to take purposeful activity and proper intervention to engage children in learning process. At last, education to be productive and effective needs high care by practitioners. Conclusion: Various types of theoretical approaches used and being used in learning process of children. They were developed time to time and have effective influences in play and learning activities. Combining these theoretical approaches with philosophical approaches in play and learning can be more successful. These approaches affect play and learning and planning of play and learning. Observation method of assessment is one of the best methods to assess learning needs of children for future planning of learning. Information of other agencies is useful in case of planning developed learning plan. Play and learning activities in any school run according to a curriculum. A curriculum must be planned in ways that promote learning. Integrated approaches can be effective one to plan learning opportunities. Parents and professional involvements give different dimension to plan of play and learning. Their evaluation and opinion helps to develop a more productive and effective learning plan. For that , assessments of children need to be valid and objective and practitioners have to works perfectly for education of children needed to be effective in all sector of nation.

moralhf Comparing Moral Strength in Huckleberry Finn and On The Rainy River :: comparison compare contrast essays

Moral Strength in Adventures of Huckleberry Finn and On The Rainy River  Ã‚   In both The Adventures of Huckleberry Finn, by Mark Twain, and â€Å"On The Rainy River† by Tim O’Brien, the main characters are faced with situations where they must do either what they think is right or what the rest of the world they know thinks they should do.   Huck must choose either to save Jim and help him escape to freedom, and maintain loyalty to his friend, or do as society would dictate and let the runaway slave remain in captivity.   Tim O’Brien must either flee a war he thinks is wrong or obey his country’s call to arms.   While the morals of both Huck Finn and Tim O’Brien are put to the test, only Huck is strong enough to stand up for his beliefs. Together, Huckleberry Finn and a runaway slave named Jim head south along the Mississippi during one summer.   During their adventures, Huck has trouble with his conscience—he knows Jim is a runaway, and that the socially correct thing to do would be to turn him in and get him sent back to his owner.   However, whenever the opportunity to do so arises, Huck finds it impossible to do.   Near the end of the book, when Huck is out meandering and Jim is still on the raft in the river, Jim is captured by an old man as a runaway and gets sold for $40.   It is here, at this point, that Huck has his largest moral dilemma.   Should he let Jim remain captured, as he is legally the property of Miss Watson, or should he rescue the true friend who has stayed steadfastly and unwaveringly by his side?   Huck does not want to remain â€Å"wicked,† as he himself calls it, so he writes a letter to Miss Watson informing her that her slave is being held by a Mr. Phelps down sou th of Pikesville.   He cannot, though, bring himself to send the letter.   He winds up ripping the letter to shreds, with the comment, â€Å"All right, then, I’ll go to hell† (p. 207).   He is willing to sacrifice his soul, and do a deed he believes he will be damned for, to save Jim, the runaway slave.   It takes a character of great moral strength to do what he did. Tim O’Brien, on the other hand, has a somewhat different story.

Wedding Speech - Best Man -- Wedding Toasts Roasts Speeches

Wedding Speech - Best Man First I?d like to thank GROOMS NAME for those kind words ? some sort of response is probably in order Before I start, if there's anybody here who feels a little nervous and apprehensive, it's probably because you've just got married to GROOMS NAME. I have a bit of an issue to raise, it has come to my attention that there is a bet on about the length of the Best Man's speech.... however I am sure you will all be glad to know that I got wind of this and have put a bet down of an hour, and with the kitty currently at $100 you might as well all settle and enjoy the ride... So I have a bit of a dilemma ? do I drag the speech out for the hour so I win or do I get on with it so we can get in the bar? As best man I have a few specific jobs to do today, this being one of them, and an earlier one being to make sure GROOMS NAME got here on time and in decent form, sober and smart - it is my responsibility to make sure his face and hair are in order. I think that this duty is quite unfair, and have frankly just tried to do the best I could given what I had to work with, although at least his hair today is a considerable improvement on some of the styles that he has sported over the years, which include a pony tail and an impeccable bob. Another duty is to make sure that certain people are thanked for their part in today, so I?d like to take some time to thank a couple of people who ... ...at with you both?long may it continue? So, ladies and gentlemen, it really has been an honour and a pleasure being best man, but today I am the best man in title only. It?s GROOMS NAME and BRIDES NAME?s day and I wish them all the happiness in the world for this new chapter in their lives. To round up then, I d like to thank you all for your attention, and let me just say that if you've enjoyed listening to this speech as much as I enjoyed making it, then all I can do is apologise most sincerely. That's it. I am sure you will be as glad as me that there is no more, bar a toast, so if you would all please charge your glasses and be upstanding?ladies and gentlemen, the toast is the bride and groom?

Maturity: Being Considerate :: Psychology Essays

Maturity: Being Considerate According to Webster's dictionary, maturity is due care or consideration. There are many different kinds of maturity depending on what a person places their emphasis on. One type of maturity, intellectual, is caring about your personal well being. The level of one's intellectual maturity shows their ability to handle certain tasks set before them. A person who is considerate of others shows signs of social maturity. The ability to interact with others is necessary in order to function as part of this society. Different types of maturity can be independent of each other; you can have a high level of intellectual maturity and a low level of social maturity or vise versa. As you will see from e-mails of former students, levels vary greatly from one person to the next. Maturity is not only how you interact with others, but also how you manage your own responsibilities and affairs. An intellectually mature person demonstrates certain characteristics. The ability to follow instructions shows that you are willing to do things correctly in order to learn from the experience. To illustrate this point, say a student had difficulties using a particular program for an assignment. Even though this person disliked using the program that was required for the assignment, he understood the importance of doing his work correctly and he finished it despite the inconvenience. An example of a student who follows directions poorly is that of the student who just pasted in random responses for his log entry instead of doing the assignment as instructed. Another quality that a person must possess is open-mindedness. Being willing to explore new ideas and ways of doing things enriches a person's life. A Christian who is willing to learn the theory of evolution in order to broaden his mind set and to secure his beliefs is a good example of this characteristic. However, one student in particular believes that he does not need to use the library as a source in research because he believes that his information is better and more relative to his subject, which demonstrates his close mindedness because he is not willing to use other sources for information. A person's ability to understand their weaknesses and utilizing their abilities to the maximum shows their intellectual maturity. Take Timothy for example, he cannot grasp the concept of mathematics, so instead of failing the course, he takes the initiative to hire a tutor in order to assure that he will pass the class.

Political Legitimacy Essay

In specifying political legitimacy. theoreticians Thomas Hobbes. John Locke. and Emma Goldman each put forth a distinguishable set of values that frame their position on a government’s right to govern. Hobbes. a strong advocate to the right of self-preservation. claims that the protection of life is the lone standard required for a authorities to be legitimate. On the other manus. John Locke believes that authoritiess should non merely continue life. but besides let for single autonomies and protection of private belongings. while Emma Goldman maintains the belief that authoritiess use coercion to take away freedoms and hence should ne'er. under any fortunes. be considered legitimate. Locke’s statement on political legitimacy. that more than merely one value is needed to do a legitimate authorities. is obliging because his standard protects more than merely the life of citizens. it allows for individual’s to hold their ain autonomies free from an oppressive crowned head and prevents the dangers posed by absolute freedom. This paper will put up the lines of authorities for each theoretician and explicate why Locke’s position on a representative authorities with separation of powers is more compelling than Goldman’s absence of authorities and Hobbes’ belief in a autonomous regulation. Throughout his work entitled Leviathan. Thomas Hobbes argues that the right to self-preservation takes precedency above single autonomies. In the province of nature. adult male is given the right to make whatever he deems necessary to continue his ain life. Man can therefore commit hurt to another adult male or his belongings if he thinks it is best to keep his ain life. This province of nature. being of course quarrelsome. leads to mistrust and competition. and encourages unsafe Acts of the Apostless and widespread fright. There are no bounds on the hurts or retribution that can happen within this province and as a consequence. citizens find themselves in demand of protection from the force of others. The Hobbesian compact therefore creates authorities. by puting all power in the custodies of a crowned head. to squelch their frights and supply for their protection. therefore set uping a province of peace. In set uping a compact and a authorities. Hobbes provides the natural jurisprudence that â€Å"a adult male be willing. when others are so excessively. as far-forth. as for peace. and defense mechanism of himself he shall believe it necessary. to put down this right to all things. † ( Hobbes 80 ) . This means that in order to protect himself. and happening others that desire their ain protection above other things. adult male will give up all of his rights to a autonomous regulation. Hobbes argues that failure to release all rights to one swayer will put the compact back into a province of nature. The crowned head. holding been given all rights of the compact has absolute power and can order all Torahs and grant or keep back all freedoms. He is non to stay by any Torahs himself. if so he becomes capable to the commonwealth that he regulations. hence give uping his absolute power. The compact nevertheless. is non obligated to obey the crowned head in the event that his regulation threatens their right to self- saving. This right being primary in Hobbes’ position is the lone thing which persons ought to put above all other duties. whether those responsibilities are to their crowned head or fellow adult male. If it happens that the crowned head is in any manner interfering with the right to self-preservation. a value held above all duties and autonomies of the commonwealth. members of the compact may withstand his bids and thrust themselves back into a province of war. This nevertheless. does non fade out the commonwealth ; it merely removes an person from the commonwealth. By fade outing authorities and the common wealth. the sovereign’s remotion from power topographic points the compact into that same province of nature from which they came and they so must set up a new commonwealth and autonomous power. Therefore. the lone manner a autonomous power can be removed is upon decease. though this frequently consequences in the sequence of another crowned head. either by the predecessor’s pick or by election. Whereas Thomas Hobbes believes that an absolute autonomous authorities is the lone signifier of legitimacy. Emma Goldman differs by claiming that no authorities is legitimate because they take off freedoms. Goldman puts forth the theory that persons. given absolute freedom. have the ability to regulate themselves and coexist peacefully in societal harmoniousness supplied by the solidarity of involvements. The menace of force and fear root from the coercive actions used by any and all opinion authoritiess. It is the belief that authoritiess prevent us from making what we want and force us to make things we don’t want to. Goldman says. that allow authoritiess to â€Å"rest on force. and are hence incorrect and harmful. † ( Goldman 17 ) . These authoritiess harm persons by â€Å"stealing in the signifier of revenue enhancements. [ and ] violent death in the signifier of war and capital penalty. † ( Goldman 20 ) . Since anarchism claims that force by authorities injuries citizens. authoritiess can non supply protection for citizens. Because of her insisting that authoritiess. being coercive and harmful. are ne'er legitimate. Goldman fails to even see the beginnings of authorities and the bounds of their powers such as Hobbes and Locke have. She asserts that coercive authoritiess use the menace of force and force against citizens to command them. taking authoritiess to prosecute â€Å"the absolute subordination of the person. † therefore restricting all freedoms and autonomies that in a free province. the person would hold entree to. ( Goldman 19 ) . The subordination of the people by authorities. degrading the population to mundane obeisance. creates an environment that is colourless and spiritless. Alternatively of adhering to the control of corrupt establishments. Goldman urges persons to interrupt the coercive clasp of authoritiess. withstand all authorization and prosecute the freedoms they would get within a province societal harmoniousness exempt from important regulation. Locke. keeping the belief that Hobbes’ rights of the crowned head would take to tyranny. and that Goldman’s value of absolute freedom would bring forth a weak and helter-skelter society without Torahs. makes a instance for authorities that combines the best of Goldman and Hobbesian theories. Locke’s position on political legitimacy allows for a authorities with separate powers. so as non to go oppressive. and for autonomies provided to citizens under authorities regulation to promote freedom and equality. Under Locke’s province of nature. all adult male is made equal by the edict of God. Each adult male must continue himself. but besides under God’s power. has a responsibility to keep peace amongst the whole of world. This position of equality. over Hobbes’ factor of self-doubt. as a chief quality in the province of nature therefore leads to a more spread and equal authorities. as opposed to Hobbes’ authorities in which all power is placed in one swayer. In a Lockian authorities. power is divided into the legislative and the executive. this separation of power supports one individual from holding complete control over another. and the legislative and executive. harmonizing to Locke â€Å"have regulations besides of naming and conveying the right to those who are to hold any portion in the public authorization. † ( Locke 101 ) . This means that all legislative and executive organic structures of regulating are bound by the ain Torahs which they make. so as non to go corrupt. oppressive and bastard. Locke. in holding with Hobbes. realizes that authoritiess should be established for the protection of the people ; nevertheless he besides notes that protecting an individual’s life should non be their lone map. The primary values Locke gives of life. autonomy and belongings. claim that authoritiess have a responsibility to non merely protect the life of an person. but protect their belongings and supply them with autonomies every bit good. He agrees with Goldman that the freedom of the person is an of import value non to be overlooked. and maintains the proviso that legitimate authoritiess must supply and protect citizen’s rights. Nevertheless. Locke does non travel so far as to vouch the absolute freedom that Goldman nowadayss. He predicts that complete freedoms will take society on a unsafe way and that Torahs are put in topographic point to patrol opportunisms and prevent adult male from doing injury to one another. Locke besides refutes the Hobbesian impression that merely the crowned head has the power to order which liberties to supply and which to keep back. He asserts that persons must be given cardinal rights which no authorization has the power take away. Sing belongings rights. Locke produces the â€Å"Labor Theory of Value† in which common belongings. when assorted with labour. becomes the private belongings of those who labored on it. Governments can non apportion this belongings otherwise and it must be entrusted to its rightful proprietor. On the disintegration of authorities. Locke advances the right of the public to set up new establishments of authorities if the former has become corrupt and oppressive. Locke approaches the disintegration of authoritiess by reasoning that persons have the right to arise against authoritiess that are found to be illicit. He claims that authoritiess are illicit when they â€Å"are altered without the consent and contrary to the common involvement of the people. † ( Locke 109 ) . He asserts that in this event. persons are obligated to arise and make a new regulating organic structure that responds to their wants. therefore giving rights of directing the authorities to its Godheads and keeping that the commonwealth is guaranteed some sum of power over its authorities. Locke’s construct of political legitimacy is obliging because it allows for cooperation between the populace and authorities which prevents the possibility of dictatorship that is derived from Hobbes’ theory. His theory of legitimacy besides protects life. belongings and the autonomies of people while forestalling any dangers to the populace that can be drawn from Goldman’s theory that no authorities is better than some authorities. At length. Locke’s theory. which successfully combines the values of separate important powers. authorities protections. and single autonomies. establishes a society in which there is a just and equal relationship between the commonwealth and its opinion establishment.

Campaign Name and Type: Pop Boutique, TV advert, newspaper, bill boards Planned Launch Date: June 2013 Essay

Primary Purpose or Objective What is the main outcome you intend to achieve? Tie it back to the relevant marketing objective. Pop Boutique is a business which is based in Liverpool, Manchester, Leeds and London. This company is looking to expand their business nationally and wants a full scale marketing campaign to support its strategy. The company also has many smart objectives to achieve, e.g. they are looking for awareness of the brand, growth and sales to make more profit. However these objectives have to be SMART (specific, measurable, achievable, realistic and time scale) in order to be successful and to see whether the company is developing or not. Pop Boutique has  £500,000 to spend for marketing campaign to support its strategy for up to 8 weeks. Pop Boutique wants to grow their business nationally by the end of 2013. The company wants to raise brand awareness in the UK by 2013. Because of having these objectives the main outcome which I am intended to achieve is to decide the appropriate method of advertising for the pop boutique company. I can do this by using TV advert, newspapers, bill boards, radio etc. it is extremely important for me to ensure that I stay in budget and produce these campaigns for pop boutiques. The company aim is to increase the sales by 25%. I can make the appropriate camping by using the right type of media to make people aware of my product, as this can help to achieve the company’s aim. Intended Results List any other desired outcomes of the campaign.2 Increase awareness When working in business environment it is important for Pop boutique to be able to stay ahead they need to increase the brand awareness. Because of this campaign the business would also increase their awareness in the public. Their aim is to grab their consumer’s attention about their business and the unique product. This outcome will help them to build public relation, because of advertising different ways they can increase the awareness of their products, which can help them to increase the sales. 2 Increase sales The Pop boutique business is also looking to increase their sales so they could make more profit. They are looking for this outcome because they are aiming to expand the business nationally and this is only possible, if they can increase their sales and make more profit. 3 Increase market share The main outcome is to increase the market share. This can be achieved through repetition and awareness, which makes positive, signs for the public, therefore people more likely to use Pop Boutique’s products. The company can increase market shares as having more customers in the business. 4 Increase profit Through advertisement and campaign, the Pop boutique well get well known in the public, because of this more people will going to shop from there, and also will going to recommend Pop boutique to friend and family , because of this more people will going to shop with them and they will going to make more profit. 5 Reputation of customers The Pop Boutique is aiming to ensure that their customers’ repeat their business and want their customers to buy their products regularly as well as recommend other about Pop Boutique’s unique products. Target Audience Identify the target market through segmentation. A market segment may be related to gender, age, hobbies, house type, occupation etc. Pop Boutique is an expensive organisation and their main target audience are people who have some disposable income because they have expensive prices for their product. People who like vintage clothes and wants to look like celebrities would be Pop Boutique’s customers. Target audience would be age 16 to 40 these includes teenagers because young people prefer to wear expensive, unique and fashionable clothes and also pop boutique has good brand loyalty, that’s why customers prefer to buy clothes from there. Furthermore many celebrities also like to wear vintage, funky and colourful clothes it is also beneficial to target celebrities because they can afford products easily. Specific Tactics What are the specific marketing activities – tactics † for the campaign? How will you execute each tactic? Specific Tactic How will you execute each tactic? Attention: The way I will go to take consumers attentions is by using billboards, magazine to grab the attention of the consumers. In my point of view it is extremely essential that using some graphics and pictures while communicating through publisher media, because it is best idea as people can see how the vintage design looks like. I am going to advertise it by using different method because of this I will grab people attention. To grab the attention I will also going to use the company’s logo and make sure the ads match to the colour of the company which is mostly likely orange. It would also be beneficial to use some graphics and pictures to represent what the company is trying to tell you and to reflect the image of the website, so people find it interesting to visit the stores and website and make sure they fancy product. 2 Interest: I think direct mail is the best media to get people’s attention. Through direct mail I can easily send pictures of new and designer products and special offers to make interesting for people to buy. I am going to use some special offers on clothes and use some good competitor prices to make interesting for people. This tactic is also achievable because of informing people about the different and new designer and seasonal clothes which company have. 3 Aspiration: I will increase the desire for my clothing by advertising on different websites like Facebook, twitter etc. This is extremely essential for the business because more teenagers and other people use these socialising sites in order to interact to people. Because of using these sides which are free of cost can help the Pop boutique to sell the product. I will be using these sites because I can put the pictures of new clothes up, and can get feedback from customers to see what they like and dislike. This can be achievable because it’s really easy to do. 4 Desire: Pop Boutique is very unique business so I believe using radio method is good because you can explain more details about the company within 30 seconds. This tactic is achievable by giving more details about the company and about the products. Pop Boutique is vibrant, funky and colourful with more than a suggestion of retro. Their products are unique, new fashioned and almost liked by celebrities. 5 Action: To achieve this tactic I will provide contact details through all media that I am going to use. I will provide web address through billboards, direct mail, radio, magazine, TV and newspaper. I will also let people know where to find us so people can visit to the shop.. By providing contact details customers can buy the product easily. E.g. whether to buy online or in the shop. However the company has shops in many different cities but those who can’t visit to the shop, can go on the website and buy anything they like and can be delivered to your door. The website address is: http://www.pop-boutique.com/ Required Materials/Components What materials will you require to execute the campaign? (i.e. printed materials, email designs, copywriting or design work.) Required Materials Estimated Cost Broachers cost A4 sheet folded and printed as 4 A5 pages. 20,000 broachers will be printed. And will be given to retail shops. I will be doing 20,000 copies of a4 sheet folded and printed as 4 a5 pages. And design cost  £160. 5000 copies cost  £0.10 = 20,000 copies cost  £0.40 x 20,000 + £160 =  £8,160 In a guardian Newspaper Front page  ¼ page 22cm * 5 columns For one day is  £5,573 x 7 Days =  £39,011 Billboards advertising on near round about and traffic lights. A Standard Billboard is 10 feet by 20 feet and is known as a 48 sheet. This type of Billboard starts from around  £165 per week (Minimum 2 Week booking) http://www.paintedpostermedia.co.uk/site/ I want to use bill boards advertising for two weeks near round about and traffic lights. They have 4 different stores all around the UK. And in each area there will be bill boards. When bill boards cost  £165 for one week. I will be suing bill board for 2 weeks. So  £165 x 2 x100=  £33,000 Radio London airtime Business Special 6 x 30† Commercials Per Day 6 x 30† Commercials per Day  £499.00 x 18 Days=  £8,982 30 sec TV Advertisement on ITV during Soaps 19:30 (3) times a day for seven days.  £18274 x 3 =  £54822 for 7 days :  £383,754 Direct mail Once every week Costs 1p per mail x 200,000=  £2000 x 6=  £12,000 TOTAL COST:  £8,160+ £39,011+ £33,000+ £383,754+ £12,000=  £484,907 NOTE: The references and the research for the quotations are attached behind the assignment. Key Messaging What are the key points you want to communicate in this campaign? Pop Boutique is very exotic, funky and colourful company who design retro clothes. 2 The company uses recycle fabrics to make products. One of the most unique points is that company is trusted and liked by many celebrities. 4 Pop Boutique’s clothes are more fashioned, comfort and made by high quality fabrics. 5 Value for money. What is the desired buyer response? How do you want the buyer to feel when he/she sees this campaign? The purpose of this campaign is to attract customers, make buyers aware of the website and persuade them to visit the website and check some other products out. The company wants their customers to feel free and chose the product which they prefer from Pop Boutique online selection. So the purpose of the campaign bill boards, TV ads is to let people know what they are missing, the business also wants to open nationally to let people visit to stores near their home. By this campaign I want buyer to recommend to others about Pop Boutique and pass the message through other people so because of this business can get well known. One of the main desire respond I am looking forward from viewers to purchase products from Pop Boutique so the company could increase their sales, this can help them to gain more profit. If Pop Boutique increase the profit than this will help the company to open more stores in the UK. Offer/Call to Action What do you want the prospect to do after seeing your campaign? Want customers to visit the website regularly Raise awareness for the products. Want customers to let their family and friends knows about the experience they will have after visiting to website Follow us on twitter and Facebook I want the consumers to do repeat shopping from the stores and become regular consumers and I also want them to let other knows about the Pop boutique product. As well as stores I want consumers to keep shopping from the website. Timing What is the chronology and timing of the required action steps and dates for completion? Campaign Budget Look at costs for the determined tactics. Set your budget, and remember to calculate it to the appropriate percentage of your overall marketing budget. You’re Budget for this Campaign: Percentage of Overall Marketing Budget: % Justification of Selection Consider the tactics that you have chosen. For each, please consider the: 1. Selection of content: communication of promotional message, e.g. features, performance, benefits, quality, reliability 2. Developing a promotion plan: choosing promotion mix; timing; frequency; cost; using promotion plan; media mix; use of internet The Pop boutique is retail organisation and they are aiming to expand the business nationally therefore I have to set the image and contest of the campaign in the way that can help to pass the message to the audience through campaign. First of all the main objectives of the business and campaign is to tell consumers know that Pop Boutique is a unique company who produces vibrant, funky, colourful and retro products. The message we are going to pass on is that products are so comfort, recycle fabrics has been used. We want you to try our products because these are well designed and fashioned and are liked by many celebrities. We are targeting people the age from 16 to 40 years old, because mostly the funky and colourful clothes are used by teenagers and women’s. Our audiences are both male and female but mostly females because the company has wide range of selection available for women’s. To be able to persuade customers to buy our product I am using 6 different types of media for this campaign. This is to make awareness of the brand all around the UK. The main purpose of using different type of media is that people have different interests and I don’t think only one particular media would catch consumers attention and can help us to achieve the company’s aim. Therefore choosing a variety of media would reach to the specific audience where they want to increase the awareness. The main objective of campaign is to attract more customers. Therefore our message is going to be short and we will use graphics, pictures and some colour to make it look attractive and eye catching so because of this people feel interested while looking or watching the ads campaign. The message we are going to put cross is that Pop Boutique provides unique and funky products. Therefore we are also going to inform about the summer collection, some special offers and discount on some of the products. In the publish media e.g. newspaper, TV, direct mail etc. we will put some pictures of seasonal products and prices to show people how much is going to costs. On the billboard we will only be working on where and how to contact Pop Boutique. We are also going to provide our Web address on the publish media, such as on newspaper, magazine and billboards so because of this people can find us easily. The Guardian Newspaper is a national paper therefore I think it would be the best idea to promote the campaign there. The main purpose of choosing this particular newspaper is that it is expensive and only those people read it, which have enough income to spend on their essential expenditure. In my point of view the readers of this newspaper can afford Pop Boutique products and more likely to buy it. I decided to advertise once every week for 6 weeks. But in the last week I will be advertising twice in week. The campaign could run for the longer period. I think Sunday is the best day to advertise because the majority of people have a holiday and they sit at home and read the newspaper during their tea time or when they have breakfast. I believe this is a good ways of sending the message cross. However I am also considering to advertise in different days as well, for example for the following ad comes on Saturday paper, the week after will be on Thursday paper to make sure people gets our message that we are trying to send to people. We are going to attract customers’ attention by providing some special offers. For example if you spend  £50 gets 20% off on your next shopping. We will provide a promotional code on the newspaper for customers to get some discount for online shopping while entering the promotional code on the website. We are expecting 20000 items should be sold by the respond of newspaper ads and this will possibly make at least  £300,000 sales on this promotional method. I also have chosen Radio London advertising method to make awareness of the brand and company itself in order to get well known by the consumers. I think this was the best idea because London is a Capital and tourist attraction city and this is good method to inform people about Pop Boutique so they can shop from this organisation. The radio campaign will run for 3 weeks and six times a day in order to ensure that people listen to our message. The reason of choosing a radio ad to play for 30 seconds 6 times a day because people have a busy life and they would definitely come cross the advert once in these 6 times. The time I chose is 7 o’clock in the morning, 12:30pm, half 2pm, 5:30pm and 7:30 in the evening. I have chosen these times because the research says these are the times when most audience will likely listen to the radio. The message we will send through radio is; one of the best and recognisable business who produces funky, stylish and comfy dresses for celebrities e.g. models, and also for teenager and women who belongs from high class families. Pop boutique is providing the best deals on new vintage clothes, you can also visit the website to find out more information; www.popboutique.co.uk. This business is aiming to open more stores soon all around in the UK to make life easier for you to visit to the shop. The company is expecting at least 20000 customers to visit the website and buy things and make recommendations, so Pop Boutique become one of the best and well-known vintage cloths provider. When making a campaign and aiming to interact customers billboards are one of the best ideas to use, because billboard will be read by many people across the country. I have decided to advertise on the billboard for the full 2 weeks in all of 4 cities of the UK where Pop boutique have stores in order to attain people’s attention. Billboards will have some graphics, pictures, company’ logo and web address to explain what is company targeting for, and where can you find the stores and contact detail etc. All together 100 billboards going to be used in the UK, mostly are going to be on the roads on traffic lights and motorways near the roundabouts. I also believe that direct mail and brooches is another good way to promote the business and increase customers as well as. The direct mail will be send to many of our existing customers to inform them about the new and latest product. Therefore we are also looking to promote products in a new market. We are going to send email to families to inform that we have some special offers on vintage clothes. The direct mail would be sent out once every week, giving the message of new summer collecti on and providing direct web address to visit to the website. There would be a promotional code to get some 5% discount on when they spend over  £50. I also believe that direct mail is very less read by the people but our main subject is going to be 20% off on most of the products and get 5% discount on top of it, to make people to read the direct mail. And broachers will be given to the retails hops so when people come to buy the clothes they can take the broachers and visit the stores and buy the clothes. It is A4 with 5 sided, with some graphics and other images on it. I have also decided to do an ad campaign on ITV. This is going to be a very expensive method of advertising but the company has to take this risk in order to be well-known in the UK, so they could expand the business nationally. I have chosen ITV channel because I believe more people watch soaps on ITV. So because of the TV ad we are going to inform about the special offers, new collection, and inform them about the promotional code to visit online to get some discount on ou r most of products. Our main objective is to make customers to visit the store or the website and buy Pop Boutique’s products, so company could make some profit, which would be helpful in future when opening more stores in the UK. The reason of selecting this method is to achieve the objective, by informing about the new and summer collection, different offers and making awareness of the business as well as brand in the UK, also increasing customers and market shares. If the company achieve these objectives then it would be really essential because they will be able to expand the business nationally. Furthermore the scheme of promotional code will help the company to find out which sorts of advertising method customers used in order to visit the website. When consumers place orders through website they will ask to fill some detail.Customers have to tell us how have they been recommended to visit our website and the promotional code will be collected automatically by the data base, to see which method of advertising has been used more by customers, and which method of advertising as helped more in order to achieve the aim of the Pop boutique business. This is extremely beneficial for the company as this can help the company to select the best type of media for advertising in the future.

A Study on Enterprise Network Role of Brac Bank

A STUDY ON ENTERPRISE NETWORK ROLE OF BRAC BANK by Sabina Kamal ID: 0631038 An Internship Report Presented in Partial Fulfillment of the Requirements for the Degree Bachelor of Science in Electronics & Telecommunication Engineering INDEPENDENT UNIVERSITY, BANGLADESH May 2011 Internship A STUDY ON ENTERPRISE NETWORK ROLE OF BRAC BANK by Sabina Kamal ID: 0631038 has been approved May 2011 ______________________________ Dr. Firoz Ahmed Assistant Professor School of Engineering & Computer Science Independent University, Bangladesh ABSTRACTThis internship report is an exclusive study of Enterprise Network role at BRAC Bank Ltd. The main Objective of this report is to get the practical experience through observing all sort of network solution to business systems and applications of Bank through flexible Data communication model, Moreover the strategic direction of enterprise network places high value on data communication systems which can support various distribution channel like Branch, SMESC, CRM, ATM etc. through LAN & WAN and also ensure utilization of internet and intranet effectively. iii ACKNOWLEDGEMENTSFirst of all I wish to convey our heartfelt thanks and gratitude to Almighty Allah to complete the internship successfully and also those who all rendered their cooperation in making this report. Without their assistance I could not have completed my internship. I like to convey my sincere and cavernous sense of respect and appreciation to my supervisor Dr. Feroz Ahmed, for his persistent support and guidance throughout the whole program and also for giving me the opportunity to work with this project. I would like to express my heartiest gratitude to my co-supervisor Mr.Mohammad Morshed, (Analyst, Technology User Infrastructure, BRAC Bank Limited). Discussions with him about various topics have enriched my conception and knowledge about this internship. I also convey grateful thanks to Mohammad Fakrul Alam (Senior Manager of Network Service) and Md. Mahbubul Alam (Network Analyst) of Technology Operations division of BRAC Bank Ltd. The completion of this report would not have been possible without the help of the people who provided tremendous amount of help and support in the making of this report. I acknowledge expressing heartiest gratitude to my honorable supervisor.My internship achieved its desired success. This internship gives me the opportunity to practically work on the overall technology based banking systems, focusing on the various aspects & analysis. Accomplishing the report, I gathered a thorough idea and view on various Issues about how to maintain or support of a Banking System. iv TABLE OF CONTENTS Page LIST OF TABLES †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. LIST OF FIGURES †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. CHAPTER †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 1 INTRODUCTION †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 1. 1 1. 2 1. 3 1. 4 1. 2 Introduction †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. Origin of the Report †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. Objective of the internship†¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦Ã¢â‚ ¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Scope†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ About BRAC BANK†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 1 1 1 2 3 3 6 6 8 8 x xi ENTERPRISE NETWORK ROLE†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 2. 1 2. 2 Enterprise Network Role at BRAC BANK †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Daily, Weekly, Monthly & Other regular duties †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 2. 2. 1 Daily Activates†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Monitoring Total Network†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. . 2. 1. 1 8 8 2. 2. 1. 2 LAN & WAN Support for Total Network†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. v 2. 2. 1. 3 LAN / WAN security†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 2. 2. 1. 4 Internet connectivity†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 2. 2. 1. 5 Western Union and Other Remittance Program †¦.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 2. 2. 1. 6 SWIFT server administration †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦ 2. 2. 1. 7 APN connectivity †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦ 8 8 9 9 9 9 9 10 10 10 10 11 11 13 15 16 17 2. 2. 1. 8 Allocation of IP†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 2. 2. 1. 9 Network devices health check †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦.. 2. 2. 2 Weekly Activities†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 2. 2. 2. 1 Configuration Back†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 2. . 3 Monthly Activities†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 2. 2. 3. 1 SWIFT archive and backup†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 3 NETWORK ARCHITECTURE DESIGN 3. 1 3. 2 3. 3 3. 4 3. 5 Data Center Architecture †¦Ã¢â‚¬ ¦Ã¢â ‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. Omnibus Architecture †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. Eldorado Architecture †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. Network Architecture of Branches †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. Network Architecture of a sample Branch†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦ vi 3. 6 4 ATM Architecture†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 22 19 19 20 21 21 21 21 22 22 22 22 23 23 30 30 30 LINK ESTABLISHMENT, CONF IGURATION AND TROUBLESHOOTING 4. 1 4. 4. 3 4. 4 New link deployment†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Link vendor selection †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Network maintenance†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Link monitoring & maintenance†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 4. 4. 1 4. 4. 2 4. 5 Branch Link monitoring & maintenance†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. ATM link monitoring & maintenance†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. Link troubleshoot checklist†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â ‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 4. 5. 1 4. 5. 2 Radio Link†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Fiber Link†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 4. 6 5 Remote access policy†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. Wi-Fi AND INTERNET CONNECTIVITY†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 5. 1 Wi-Fi activation†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ BANDWIDTH MANAGEMENT AND MONITORIN†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 6. 1 6. 2 Overview of Bandwidth management†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Bandwidth Management at BRAC Bank†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ vii 6. 3 OpUtils†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 6. 3. 1 Switch Port Mapper†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 6. 3. 2 IP Address Manager†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 30 32 34 37 37 37 42 44 45 7 MAINTENANCE OF GRAMEENPHONE APN†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 7. 1 Maintenance of GP Access point Network†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 7. 1. 1 GP Huawei Modem Installation†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 7. 1. 2 ZTE Modem Installation†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 7. 1. 3 ADN Modem Installation†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 8 CONNECTIVITY AND ADMINISTRATION OF ALL PAYMENT NETWORK SOFTWARE†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 8. 1 Western Union†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 8. 1. 1 Installation process†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 8. 2 SWIFT†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 8. 2. 1 BRAC Bank Swift Network Diagram†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 8. 2. 2 SWIFT Infrastructure Overview†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 8. 2. 3 Maintaining the SWIFT environment†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 8. 2. 3. 1 Daily activities†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢ € ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 45 45 65 66 66 68 68 viii 8. 2. 3. 2 Weekly activities†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦. 8. 2. 3. 3 Monthly activities †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 8. 2. 3. 4 Yearly activities†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. MAINTENANCE, MONITORING & SUPPORT†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 9. 1 9. 2 Overview†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. What's Up Gold†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â ‚¬ ¦ 9. 2. 1 Create a New Map†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 9. 2. 2 What’sUpGold Web Server†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 10 CONCLUSION†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. REFFERENCES†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 68 68 69 70 70 70 70 74 75 76 ix LIST OF TABLES Table 4. 1 Issues related link vendor selection 8. 1 Support Level 8. 2 User format for Western union 8. 3 Terms and description of SWIFT Page 20 64 65 67 x LIST OF FIGURES Figure 3. 1 3. 2 3. 3 3. 4 3. 5 3. 6 3. 7 4. 1 4. 2 4. 3 4. 4. 5 4. 6 4. 7 BRAC Bank Data Center Architecture Data Center Connectivity Architecture BRAC Bank Omnibus Architecture BRAC Bank Eldorado Architecture Network Architecture of Branches Network Architecture of Entire Branch ATM Architecture of BRAC Bank Link Deployment Process flowchart Network Maintenance flowchart Branch Link monitoring & maintenance flowchart ATM Link monitoring & maintenance flowchart Radio Link Troubleshooting Process Fiber Link Troubleshooting Process Remote Access Policy Process Page 11 12 13 15 16 17 18 19 21 21 21 22 22 22 xi 5. 1 6. 1 6. 2 6. 3 6. 4 6. 5 6. 6 6. 7Wi-Fi Activation Process OpUtils Login Page OpUtils Home Page (Summary Report) Switch Port Mapper portion List of Switches List of Routers Switch information summary Finding a MAC address IP Address Manager Modem Installation Profile Creation Profile Change Western Union Installation Swift Network Diagram Swift Infrastructure Creat New Map in What's Up Gold Select device for mapping 23 31 31 32 32 33 33 34 6 . 8 7. 1 7. 5 7. 9 8. 1 8. 37 8. 38 9. 1 9. 3 35 38 40 42 45 66 66 70 72 xii 9. 4 9. 5 9. 6 Configure device properties Polling device What’sUpGold Web Server Overview 73 73 74 xiii CHAPTER ONE INTRODUCTION . 1 Introduction In the modern age, academic edification is not enough to enable students to compete with self-assurance and reach his/her ambition without having experience with the real world related applications. Internship is highly needed to expand idea, familiarity and experience. Computer networking is one of the most essential terns in order to run a modern organization. This internship report is based on the Enterprise Network Role at BRAC Bank 1. 2 Origin of the Report Independent University, Bangladesh offers a 06 credit course as Internship for the undergraduate students in her course curriculum.The curriculum requires every student to do an internship in an alleged firm for hands on experience about the proficient works. It is a realistic exposure of theoretic ally gained knowledge and can be considered as an opening tryout to be acquainted with any organization and to make oneself confident enough to move toward into service life and start building career. As the outside world is very much competitive for anyone after graduation, IUB provides such an opportunity to build up the capability with most appropriate opportunities.This gives the student great opportunity in the service world and also to get exposure to various diversifications of the service world. Intern students are supervised under a particular faculty member throughout their Internship stage. Here the student gets the chance to apply his theoretical knowledge and practical skill that 2 he has gained in the entire under graduation student life. They are responsible to report weekly or fortnightly to his/her respective Supervisor to get his/her assistance. And the project gets advancement by following the Supervisor’s instruction.The internship period is for at least 3 months. After that the student submits a report on his project work, which reflects his knowledge gained in the entire B. Sc. course. That is the main purpose of this report to give an outline of the outcome of internship during the entire period of the course in the company. 1. 3 Objectives of the Internship ? Get the practical knowledge about enterprise network. ? Get the clear view about network monitoring and maintenance. ? Relate theory with practice of networking. ? This is the beginning of a student’s professional career. The student’s competency and efficiency in the working environment can be accessed from this course. ? Teaches the student to take up the responsibility and pressure of work. ? Teaches the student to learn from work. ? To help students enhance their creativity and efficiency in dealing with projects related to their field of study. ? Helping students to express dependability, initiative, resource fullness and professionalism in the tasks they are assigned. To increase the confidence level of IUB students, which would help them work after graduation. 3 1. Scope I’ve done my internship in Network Service, Technology Operations department of BRAC BANK LIMITED. Focus of the department is network implementation and management. My main task was to Network Monitoring and design network architecture, implement the Branches, ATM, SME Service Centre which includes implementing Network Topology, Router and Switch Configuration, VLAN, VTP, VPN, NAT, ACL, EDGE Modem Support, Western Union Installation. My task was configuring router and switches; configuring VLAN, VTP and VPN and design of network structures of Branches, ATM and SME, EDGE Modem Support and Western Union Installation.In the later portion of my internship I was also involved support team of Technology User Infrastructure. The task of Support team is to provide instant pc related support to the users as they call for help. The support may be of two kinds, remote – which is given by using VNC, sometimes this team provides support by being physically present to the user end. Throughout my internship period I was always experiencing the practical implementation of networking topics covered in my academic courses. This internship helped me a lot. Now I’m confident that I could efficiently work in Networking Industry with my full dedication. . 6 About BRAC Bank BRAC Bank Limited (BBL) is a scheduled commercial bank in Bangladesh. It established in Bangladesh under the Banking Companies Act, 1991 and incorporated as private limited company on 20 May 1999 under the Companies Act, 1994. BRAC Bank will be a unique organization in Bangladesh. The primary objective of the Bank 4 is to provide all kinds of banking business. At the very beginning the Bank faced some legal obligation because the High Court of Bangladesh suspended activity of the Bank and it could fail to start its operations till 03 June 2001.Eventually, the judgment of the High Court was set aside and dismissed by the Appellate Division of the Supreme Court on 04 June 2001 and the Bank has started its operations from July 04, 2001. BRAC Bank will be a unique organization in Bangladesh. It will be a knowledge-based organization where the BRAC Bank professionals will learn continuously from their customers and colleagues worldwide to add value. They will work as a team, stretch themselves, innovate and break barriers to serve customers and create customer loyalty through a value chain of responsive and professional service delivery.Continuous improvement, problem solution, excellence in service, business prudence, efficiency and adding value will be the operative words of the organization. BRAC Bank will serve its customers with respect and will work very hard to instill a strong customer service culture throughout the bank. It will treat its employees with dignity and will build a company of highly qualified professionals who have integrity and believ e in the Bank’s vision and who are committed to its success. BRAC bank will adhere to professional and ethical business principles and internationally acceptable banking and accounting standards. Sustained Growth in Small and Medium sector, continuous low cost deposit growth with controlled growth in retained Assets. †¢ Achieve efficient synergies between the branches, SME unit offices and BRAC field offices for delivery of Remittance and Banks other products and services 5 †¢ Manage various lines of business in fully controlled environment with no compromise on service quality †¢ Keep a diverse, far-flung team fully motivated and driven towards materializing the bank’s vision into reality. BRAC Bank will be the absolute market leader in the number of loans given to small and medium sized enterprises throughout Bangladesh.It will be a world class organization in terms of service quality and establishing relationships that help its customers to develop an d grow successfully. It will be the Bank of choice both for its employees and its customers, the model bank in this part of the world. Bank has adopted trust as a corporate value which is acronym for team work, respect for all people, unquestionable integrity, excellence in everything BRAC Bank of SME do, Sense of urgency in getting things done and total commitment. All employees are expected to conduct themselves in accordance with the rules and regulations of the bank. CHAPTER TWO ENTERPRISE NETWORK ROLE . 1 Enterprise Network role at BRAC Bank Enterprise network maintain all the network related issue of BRAC Bank. Usually this team is committed to give all sort of network solution to business systems and applications of Bank through flexible Data communication model, Moreover the strategic direction of enterprise network places high value on data communication systems which can support various distribution channel like Branch, SMESC, CRM, ATM etc through LAN & WAN and also ensure utilization of internet and intranet effectively. Here is some basic roles discussed and these are going to describe later on this report. . 1. 1 Network Architecture design: Network Layout design for DC, DR, various distribution channels and business applications. 2. 1. 2 Link establishment, configuration and troubleshooting: By selecting vendors, ensure Data connectivity through fiber and radio link and deploy configured network equipment’s to new distribution channel like Branch, SMESC, ATM, Sales Center, CRM center etc. 2. 1. 3 Wi-Fi and Internet connectivity: Ensure Wi-Fi Connectivity by following particular wireless access policy and Provide secure internet connectivity through proxy server. 7 2. 1. Bandwidth Management: Bandwidth Management for BBL network and configure various server like, NTP, Proxy, VPN, and SPAM Filter, also Managing Perimeter firewall for intranet by using OpUtils. 2. 1. 5 Maintenance of GP Access point Network: Maintenance of GP Access Point Net work by establishing IPsec tunnel between BBL and GP network to provide intranet facility to SME Unit offices, also use this secure channel for POS transactions. 2. 1. 6 Connectivity and administration of all payment network Software: Ensure connectivity for all payment network software like Western Union, mRemit and SWIFT Server and Workstation Administration. . 1. 7 Maintenance, Monitoring & Support: Maintain all network device, manage network monitoring application and Provide All LAN & WAN related support. Enterprise network also give solution to BRAC Bank subsidiary institution also . e. g. BRAC EPL, bKash and Aarong. 8 2. 2 Daily, Weekly, Monthly & Other regular duties Duties of this concept are divided into sum subgroup like following. 2. 2. 1 Daily Activates 2. 2. 1. 1 Monitoring Total Network Branch connectivity is being monitored on a constant basis. BRAC Bank has redundant links for every branch.And mechanism has been applied so that if one link goes down, the backup link is activated automatically. Apart from this Primary link is being used for our banking software only. No other services pass their data through it. The backup link is being used for other software and services. If one of the links fail our technical people investigates instantly and communicates the vendors as necessary. 2. 2. 1. 2 LAN & WAN Support for Total Network BRAC Bank technical team provides supports to the remote branches, SMEs and ATM booths.Since there are a large number of PCs and other network enabled devices, problem could occur. 2. 2. 1. 3 LAN / WAN security Monitoring LAN and WAN for any security breach. As part of the daily operations, this is being monitored by the network personnel. 2. 2. 1. 4 Internet connectivity Connection to internet is required for 24Ãâ€"7. Ensuring the interrupt free internet link and troubleshooting if any problem occurs. Maintaining internet access for all approved users. This is vital role for Web Servers, Internet banking, Eldorado Pr ojects, etc. 9 2. 2. 1. Western Union and Other Remittance Program Support Computer terminals used for Western Union service face various type of problem including connection error, password lock, Western Union ID lock etc. BRAC Bank has to provide these types of services to users. It also includes support for BRAC BDP Locations. 2. 2. 1. 6 SWIFT server administration Keeping the service up and running to provide smooth services. 2. 2. 1. 7 APN connectivity Access Point Network is used to connect out SME Unit offices to our core network. This APN service is provided by Grameen Phone.Day to day basis we need to maintain this network in usable condition and to provide services to our users so that they can continue their operations in a trouble free and smooth. 2. 2. 1. 8 Allocation of IP Provide IPs to incorporate new computers in the network and maintain the trouble free operations. 2. 2. 1. 9 Network devices health check Closely monitor critical network devices which include bandwi dth utilization, process, and memory usages. 10 2. 2. 2 Weekly Activities 2. 2. 2. 1 Configuration Backup Taking weekly backup of critical hardware applications including Core Router, Core Firewall and Core Switch. 2. 2. Monthly Activities 2. 2. 3. 1 SWIFT archive and backup Archive SWIFT live messages and monthly backup. CHAPTER THREE NETWORK ARCHITECTURE DESIGN 3. 1 Data Center Architecture: Data center is a facility used to house computer systems and associated components, such as telecommunications and storage systems. It generally includes redundant or backup power supplies, redundant data communications connections, environmental controls and security devices. Fig- 3. 1 BRAC Bank Data Center Architecture 12 This is the Full Network Architecture of BRAC BANK LIMITED. In this Figure, all remote Branches and office are connected with the Core router.In top of the figure Unilever, Grameen Phone, Banglalink, Aktel and GP APN Sim are connected with Core Router. In Left side the remo te Branches are connected via Radio or Fiber or VSAT link provided by the some ISP named BRACNET, Metronet, Link3, Alap communication, Telnet Communication, ADNSL and X-NET. In the right side all the corporate buildings like Annex 1, 2, 3, 4, and Anik Tower (Head Office) are connected with Core router. In the left side ATMs and Remote Branches are connected with Core router. The ISP’s which provide Internet those are also connected with Core Router via Firewall.The connectivity diagram of Metronet-BRAC Bank Data Center as followed. Fig- 3. 2 Data Center Connectivity Architecture 13 3. 2 Omnibus Architecture: Omnibus is a Transaction Banking Software. BRAC Bank Ltd, the fastest growing bank in Bangladesh, and ITCL (Q-Cash), a private ATM network presently serving 12 member banks, have launched OMNIBUS, the first neutral inter-bank switch in Bangladesh. Fig- 3. 3 BRAC Bank Omnibus Architecture OMNIBUS is the name of the independent association of member banks and institutions t hat will operate and manage the central switch.As a first step, OMNIBUS integrates the ATM & POS networks of BRAC Bank and Q-Cash, enabling cardholders of BRAC Bank and Q-Cash member banks to access their accounts from any of the 150+ ATMs and 14 1,200+ POS terminals. OMNIBUS is modeled around success of 1-Link in Pakistan and TPS has played an instrumental role in terms of technology transfer and adoption of best practices. The shared ATM/POS switch offers significant convenience to customers of its member banks through greater transaction touch points, providing anytime, anywhere banking.This instant increase in the number of ATMs & POS terminals for the customers to use their cards on, not only gives the cost advantage to the bank, it improves operational efficiency and customer services. The Omnibus Server is also connected with BRAC Bank Core Router and all Banking Server is connected via Metronet & Link3 with Omnibus and Omnibus server is also connected via Metronet & Link3. 1 5 3. 3 Eldorado Architecture: Eldorado – a web based remittance and payment processing system, which will be a complementary system of BEFTN (Bangladesh Electronic Fund Transfer Network) of Bangladesh Bank.BRAC Bank is one of the key members of Eldorado. Fig- 3. 4 BRAC Bank Eldorado Architecture Eldorado is a common electronic platform for delivering inward remittances from the originating institutions to ultimate beneficiaries in Bangladesh. Handling inter-bank transactions will be efficient, since electronic reconciliation facility will enhance the capacity to process and payment of large volume of inbound remittances more accurately. This will help the member banks to serve their remittance customers even better and faster. 16To popularize the formal banking channels among the non-resident Bangladeshis for sending their hard-earned foreign currency, Eldorado will play an extensive role. It is a standardized IT platform that will enable all member banks to execute remittanc es electronically in the most expeditious and compliant manner. Reliability and pace of receiving individual remittances matter the most to our customers, especially, when need arises. Every single effort of Eldorado members will trickle down to one single objective bringing smile on the faces of their customers. The Eldorado Server is connected with core router of BRAC Bank via Metronet & Link3. . 4 Network Architecture of Branches: Fig- 3. 5: Network Architecture of Branches The Branch is connected with Cisco 1811 Router. The two Vendors set up the link between the remote Branch and Core Router. The two vendors are configured with Tunnel for security issue. One Native VLAN is configured in Remote Branch and the EIGRP Routing Protocol is configured in Cisco Router for Routing. 17 3. 5 Network Architecture of a sample Branch Fig 3. 6: Network Architecture of Entire Branch In entire Branch the router is connected via two vendors. The router is connected with Cisco 2960 Switch. All De sktop and Share Printers are connected with Switch. 8 3. 6 ATM Architecture When a user inserts a card on ATM, ATM hit with Phoenix soft switch. Phoenix is directly connected with HSM (Host security module). Using HSM the soft switch conformed is the PIN number is correct or not. If HSM send green signal for PIN then Phoenix send the CARD number in Finacle. Finacle is core banking database, an account holder all information is saved on Finacle. Last of all as user interest ATM machine operate operation Fig- 3. 7 ATM Architecture of BRAC Bank CHAPTER FOUR LINK ESTABLISHMENT, CONFIGURATION AND TROUBLESHOOTING 4. 1 New link deployment: The process of new link deployment is as followed.Fig- 4. 1 Link Deployment Process flowchart 20 4. 2 Link vendor selection: The issue consideration and their descriptions are pointed below. Table 4. 1 Issues related link vendor selection Issue Consideration Multiple vendors in same radius Description Any vendor that already has a link running in nearby location should not be given priority. Try to provide the link to another vendor which has no or less links running in that area. Introducing multiple vendors will ensure maximum uptime for that area. Redundant backbone for Intercity Links Select vendors that have different backbone for intercity connectivity.This will increase uptime incase of intercity backbone fails. Shorter Last mile connectivity Try to select vendors that will be able to provide last mile connectivity with shorter cable distance. As longer cables suffer from higher down time and require more maintenance. Licensed Radio Frequency Tower Height for Radio Links This will ensure better service quality and uptime. Identify vendors that will be able to establish a radio link with shorter tower. One time installation charge increases as tower height increases. Longer tower needs more maintenance cost. Service QualityVendors with poor service quality should not be considered even though they have met all other requireme nts. Support Personnel Select vendors that have dedicated support personnel for remote locations. Also count response time for all previous downtime. Balance of Distribution In order to ensure maximum uptime it is important that we balance the distribution among the vendors. This will decrease the overall downtime. Local Loop Avoid same type of media for Last mile connectivity. Avoid any Point-To-Point Radio equipments at Lat mile. 21 4. 3 Network maintenance: Following process follows for the network maintenance for link troubleshoot.Fig- 4. 2 Network Maintenance flowchart 4. 4 Link monitoring & maintenance: Link Monitoring and maintenance works in two different ways. 4. 4. 1 Branch Link monitoring & maintenance Fig- 4. 3 Branch Link monitoring & maintenance flowchart 4. 4. 2 ATM link monitoring & maintenance Fig- 4. 4 ATM Link monitoring & maintenance flowchart 22 4. 5 Link troubleshoot checklist 4. 5. 1 Radio Link Fig- 4. 5 Radio Link Troubleshooting Process 4. 5. 2 Fiber Link Fi g- 4. 6 Fiber Link Troubleshooting Process 4. 6 Remote access policy Fig- 4. 7 Remote Access Policy Process CHAPTER FIVE Wi-Fi AND INTERNET CONNECTIVITY 5. Wi-Fi activation For security purpose Mac filtering and MAC binding is enabled in Wi-Fi Controlling system. So to give WLAN privilege to users is a three layer process. ? ? ? MAC entry to the Wireless LAN controller’s MAC filter table MAC Binding to the DHCP server for user based IP allocation Internet activation (optional: depends on user’s requirements) MAC entry to the Wireless LAN controller’s MAC filter table For MAC entry need to log in to the below link https://10. 100. 83. 250 Fig- 5. 1 Wi-Fi Activation Process 24 Then login with given user name and password Fig- 5. 2 Wi-Fi Activation Process (Continuing)Then go to Security>MAC Filtering Fig- 5. 3 Wi-Fi Activation Process (Continuing) 25 Then Select NEW†¦ from the top right side Fig- 5. 4 Wi-Fi Activation Process (Continuing) Fig- 5. 5 Wi-Fi Acti vation Process (Continuing) 26 Put the MAC Address and select SSID (like BBL) as Profile name, Preferred Interface as Interface Name and give user details and select IP address from the existing Pool Fig- 5. 6 Wi-Fi Activation Process (Continuing) And select Apply after all information given properly. MAC Binding to the DHCP server for user based IP allocation For MAC binding login to https://10. 00. 83. 251:10000 27 Fig- 5. 7 Wi-Fi Activation Process (Continuing) Login with the User Name=Console with its password Fig- 5. 8 Wi-Fi Activation Process (Continuing) 28 Then select DHCP Server Fig- 5. 9 Wi-Fi Activation Process (Continuing) Then select ADD a new host from the Hosts and Host Groups Fig- 5. 10 Wi-Fi Activation Process (Continuing) 29 In Host Description box give the user description, in Host name box give the LAN ID of the user in Hardware Address box put the MAC address and put the IP in to the Fixed IP Address box and then select create to make the user. Fig- 5. 1 Wi-Fi A ctivation Process (Continuing) Then from the DNS Zones select Apply Changes Fig- 5. 12 Wi-Fi Activation Process (Continuing) CHAPTER SIX BANDWIDTH MANAGEMENT AND MONITORING 6. 1 Overview of Bandwidth management: Bandwidth management is the process of measuring and controlling the communications (traffic, packets) on a network link, to avoid filling the link to capacity or overfilling the link, which would result in network congestion and poor performance of the network. 6. 2 Bandwidth Management at BRAC Bank: BRAC Bank uses some tools for bandwidth management and monitoring.One of them is OpUtils. 6. 3 OpUtils Manage Engine OpUtils is a software to observe the network in a structured way, to visualize the total network and to troubleshoot the user level problems easily. We can find our user bases IP, MAC, OS and connected switch port related information. Form which we can easily sort out day to day operations and support related works like IP allocation for user, for switch port rel ated MAC releasing where switch port security is deployed, real time bandwidth monitoring, and configuration file management related works. For OpUtils related operations need to login to http://10. 0. 0. 236:7080/ 31 Fig- 6. 1 OpUtils Login Page Log in with given username and password. The Home page shows the summary report of the switch port and IP availability. Fig- 6. 2 OpUtils Home Page (Summary Report) 32 6. 3. 1 Switch Port Mapper It contains switches information and the users connected switch port information tagged with its IP address information. In Switch Port Mapper portion Fig- 6. 3 Switch Port Mapper portion Go to switches to see the list of the switches Fig- 6. 4 List of Switches 33 Go to Routers to see the list of the routers Fig- 6. 5 List of RoutersSummary will show the detail switch information of the network Fig- 6. 6 Switch information summary 34 To find any MAC address we need to select the MAC address options from the search tool box and write the MAC in colon (ff:ff:ff:ff:ff:ff) format to get the total IP related information and the connected switch address. Fig- 6. 7 Finding a MAC address 6. 3. 2 IP Address Manager In IP address manager restrain IP related information where we can allocate the IP with specific user information. The IP segregated into three different types: i. ii. Used IP: Currently using IP addresses.Transient IP: was used but is not using for couple of days and the system store the IP in this mode for 30 days and after that system will automatically make it as a Available IP iii. Available IP: free IP’s are known as Available IP Address. 35 In the left side of the window we can see the group’s name from where we can select the specific IP subnet. Fig- 6. 8 IP Address Manager Fig- 6. 9 IP Address Manager (Continuous) 36 Fig- 6. 10 IP Address Manager (Continuous) In the same way as shown in the Switch Port Mapper section we can search a user based on the IP address or MAC address. Fig- 6. 1 IP Address Mana ger (Continuous) CHAPTER SEVEN MAINTENANCE OF GP APN 7. 1 Maintenance of GP Access point Network: 7. 1. 1 GP Huawei Modem Installation: Fig- 7. 1 Modem Installation Click the Next > Button for Starting Installation Fig- 7. 2 Modem Installation (Continuous) 38 Click I Agree for Next Step. Fig- 7. 3 Modem Installation (Continuous) Click Next > for Next Step Fig- 7. 4 Modem Installation (Continuous) 39 Click Install For Starting the Installation Fig- 7. 5 Modem Installation (Continuous) Wait for Installation Fig- 7. 6 Modem Installation (Continuous) Click Finish to Complete the Installation. 0 Fig- 7. 7 Profile Creation Click Profile Management. Then Click New for creating New Profile Write â€Å"BRACBANK† in Profile Name. Click Static and write â€Å"BRACBANK† in APN and write *99# in access number. Fig- 7. 8 Profile Creation (Continuous) 41 Click OK to Complete.. Then Restart your System. Fig- 7. 9 Profile Creation (Continuous) Select BRACBANK from Profile Name. Fig- 7. 10 Profile Creation (Continuous) Click Connect to connect the Network. 42 7. 1. 2 ZTE Modem Installation: All Installation Processes are same as Huawei Modem. But In case of Profile Change Fig- 7. 11 Profile ChangeClick on Tools and Options for creating New Profile. Fig- 7. 12 Profile Change (Continuous) 43 Click Profile Management. Click Add to Create new profile Fig- 7. 13 Profile Change (Continuous) Write â€Å"BRACBANK† in Configure Filename and *99# in Dial Number then click OK Fig- 7. 14 Profile Change (Continuous) 44 Click on BRACBANK then Click Set default then OK. Then Restart the PC. Fig- 7. 15 Profile Change (Continuous) Click Connect to connect the network.. 7. 1. 3 ADN Modem Installation: APN settings : AT+CGDCONT=1,†IP†,†BRACBANK† Phone number : *99***1# or *99# Need to copy ewusbmdm file from d drive IT Use to Windows system32CHAPTER EIGHT CONNECTIVITY AND ADMINISTRATION OF ALL PAYMENT NETWORK SOFTWARE 8. 1 Western Union: To install the western union Translink and activate a client Terminal these steps are followed: 8. 1. 1 Installation process: 1. Download file from ftp://10. 20. 0. 94 ftp server File name is Translink5. 437. zip Fig-8. 1 Western Union Installation 46 2. Unzip that Translink5. 437. zip Fig-8. 2 Western Union Installation (Continuing) 3. Run WUCD. exe from the unzipped folder Fig-8. 3 Western Union Installation (Continuing) 47 4. Select Install Application Fig-8. 4 Western Union Installation (Continuing) . Select Install Translink and follow the bellow steps: Fig-8. 5 Western Union Installation (Continuing) 48 Fig-8. 6 Western Union Installation (Continuing) Fig-8. 7 Western Union Installation (Continuing) 49 Fig-8. 8 Western Union Installation (Continuing) Fig-8. 9 Western Union Installation (Continuing) 50 Fig-8. 10 Western Union Installation (Continuing) Fig-8. 11 Western Union Installation (Continuing) 51 Fig-8. 12 Western Union Installation (Continuing) Fig-8. 13 Western Union Installation (C ontinuing) 52 6. Install the software like other conventional software. Fig-8. 4 Western Union Installation (Continuing) 7. Install ESD service which is recommender after the Western Union installation Fig-8. 15 Western Union Installation (Continuing) 53 Fig-8. 16 Western Union Installation (Continuing) 8. Restart the PC Fig-8. 17 Western Union Installation (Continuing) 54 9. Add internet explorer and translink. exe at My computers> properties>Advanced>Performance>Settings>Turn on DEP>Add Fig-8. 18 Western Union Installation (Continuing) 10. Set security permission to everyone at C:>program files>Western Union Fig-8. 19 Western Union Installation (Continuing) 5 11. Then go to Start>all programs>Western Union>Agent config And need to select administrator and write the password ******* den select ok Fig-8. 20 Western Union Installation (Continuing) Fig-8. 21 Western Union Installation (Continuing) 56 12. Go to Agent(ctrl-G) Set terminal ID Fig-8. 22 Western Union Installation (Continu ing) 13. Go to Tools (Ctrl-L) And select sign on screen password change Fig-8. 23 Western Union Installation (Continuing) 57 14. Go to Printers (Ctrl-P) Then select: Printer Model: LaserJet Printer Name/Port: Canon LBP3460 PCL6 Paper Feed: Front SingleFig-8. 24 Western Union Installation (Continuing) Then select Apply and OK to finish the work. 15. Then need to create a VPN Dialer For this purpose Go to Start>Control Panel> Network Connections>Network Tasks>Create a new Connections 58 Fig-8. 25 Western Union Installation (Continuing) Fig-8. 26 Western Union Installation (Continuing) 59 16. Then select> Next Select Connect to the Network at my Workplace Fig-8. 27 Western Union Installation (Continuing) Select Next 17. Then Select Virtual Private Network Connection Fig-8. 28 Western Union Installation (Continuing) 60 Fig-8. 9 Western Union Installation (Continuing) Select Next 18. Then select > Write company Name Company Name: Link1 Fig-8. 30 Western Union Installation (Continuing) Se lect Next 61 19. If public network page initiated Select Do not dial the initial connection Otherwise Skip this step and go to step 21 Fig-8. 31 Western Union Installation (Continuing) Select> Next 20. Set IP- 10. 20. 0. 251 Fig-8. 32 Western Union Installation (Continuing) 62 Fig-8. 33 Western Union Installation (Continuing) Select Next 21. Then Select Anyone’s Use Fig-8. 34 Western Union Installation (Continuing) Select Next 63 22.Then Select> Add a Shortcut to this Connection to my Desktop Then Select> Finish Fig-8. 35 Western Union Installation (Continuing) 23. Then Need to Set User Name and Password Select> Save this user name and password for the following users; Select > Connect Fig-8. 36 Western Union Installation (Continuing) 64 24. Then add route from the command prompt GW= Gateway Route add 10. 20. 0. 0 mask 255. 255. 248. 0 GW –p Route add 10. 20. 1. 0 mask 255. 255. 255. 0 GW –p Route add 10. 20. 2. 0 mask 255. 255. 255. 0 GW –p 25. Then go t o agent config> Communication And ping the connection points IP; From Start>Run 26.Telnet through those connection points IP with that specific port if there is any problem in western union login. Table 8. 1: Support Level: Error Type Mom. config Invalid Request Type Out of Memory Error 800 Object error Log Sheet Have To Do Reinstall the software Forward to Trade and Remittance Team Installation error at data execution prevention Restart PPTPD service Reinstall the software Printing C:WINDOWSsystem32drivers Extract the attached file (if it is not present) in C:WINDOWSsystem32 [attachment MSHFLXGD. OCX] go on START -> RUN, Type in: regsvr32 MSHFLXGD. OCX then press ok. problem 65 Table 8. User format for Western union Distribution Type Branch Channel User ID Format Password br+SOL ID+wu1 Skb+SOL ID+wu1 sssc+SOL ID+wu1 ho +LAN ID + wu1 ********* ********* ********* ********* SME Krishi Branch SMESC Head Office 8. 2 SWIFT The Society for Worldwide Interbank Financial Telecommunication (â€Å"SWIFT†) operates a worldwide financial messaging network which exchanges messages between banks and other financial institutions. SWIFT also markets software and services to financial institutions, much of it for use on the SWIFTNet Network, and ISO 9362 bank identifier codes (BICs) are popularly known as â€Å"SWIFT codes†.The majority of international interbank messages use the SWIFT network. As of September 2010, SWIFT linked more than 9,000 financial institutions in 209 countries and territories, who were exchanging an average of over 15 million messages per day. SWIFT transports financial messages in a highly secure way, but does not hold accounts for its members and does not perform any form of clearing or settlement. SWIFT does not facilitate funds transfer, rather, it sends payment orders, which must be settled via correspondent accounts that the institutions have with each other.Each financial institution, to exchange banking transactions, must have a b anking relationship by either being a bank or affiliating itself with one (or more) so as to enjoy those particular business features. 66 8. 2. 1 BRAC Bank Swift Network Diagram Fig-8. 37 Swift Network Diagram 8. 2. 2 SWIFT Infrastructure Overview: A typical SWIFT customer environment consists of a combination of individual components that interact with each other to provide messaging services. Fig-8. 38 Swift Infrastructure 67 Table 8. 3: Terms and description of SWIFT Terms FIN CBT SNL RA MQ HSM HTTPS Vendor product VPN box PKIDescription Software product that processes and that exchanges FIN messages, by using the FIN application through the SWIFT network. Alliance Access and Alliance Entry are FIN CBT products that are provided by SWIFT. As of now, these CBT products also offer the functionality to send messages for your Solutions through the Alliance Messenger interface. SWIFTNet Link. Mandatory SWIFT software component that is required in order to connect to SWIFTNet. Remote A PI. SWIFT middleware component that is used in order to link back-end applications and workstations to Alliance Gateway, which acts as the messaging concentrator.Message Queue. IBM middleware component that is used in order to link back-end applications through the Alliance Gateway. Hardware Security Module. A hardware device that is tamper-resistant and that ensures the secure storage and the processing of PKI secrets. HSMs replace the current Secure Card Rearders and the ICCs. There are three types of HSM devices: HSM boxes, HSM tokens, and HSM cards and card readers. Only one type of HSM is supported on the same SWIFTNet Link. Secure Hypertext Transport Protocol. A protocol that is used in order to access web servers that are hosted on SWIFTNet.The HTTPS proxy, which is a part of Alliance Gateway, is used for routing purposes. Product that is offered by a SWIFT partner and that allows to connect to additional services hosted on SWIFTNet. These products have an embedded SWIFTNet L ink, or they connect to Alliance Gateway. Virtual Private Network hardware device. Mandatory SWIFT network component for the connectivity to the multi-vendor secure IP network. A VPN box implements network security that is based on IPsec. Public Key Infrastructure certificate. SWIFT acts as the certification authority on SWIFTNet. 68 8. 2. 3 Maintaining the SWIFT environment: 8. 2. 3. 1 Daily activities ? ? ? ? ? Back up the system and the application data Monitor the systems and review the error logs Login to FIN to process messages that have been received Restart Alliance Access for database maintenance purposes, except if specific Arrangements have been made for continuous operation Export the RMA authorizations and distribute them to your other applications, if required 8. 2. 3. 2 Weekly activities ? Check the SWIFTNet Link connectivity after a weekend when maintenance activities are performed Check the connection to the HSM box by performing the SwHSMSelfTest command (This is a pplicable for HSM box configurations only) ? Archive the Alliance Gateway logs and journals Archive the messages and events of Alliance Access or Alliance Entry 8. 2. 3. 3 Monthly activities ? Restart SWIFTNet Link and Alliance Gateway, in order to ensure that the processes that use certificates are stopped. By performing this restart, the certificates can be renewed the next time that they are used to log on. 69 ? Open all the PKI certificates at least once. Use the CertInfo command or sign on the Web station or Web platform using these certificates, facilitating renewal and change of passwords. ? Back up all the PKI certificates after you have opened them. Use the SNL_BackUp. l command. (Note: This will back up all the certificates that are stored on disk. It will not back up the certificates that are stored in the HSM) Half 8. 2. 3. 4 Yearly activities ? Reboot all your HSM boxes but not together. (Applicable in HSM box scenarios only) CHAPTER NINE MAINTENANCE, MONITORING & SUPPO RT 9. 1 Overview BRAC Bank uses some software to monitoring, support and troubleshooting purpose. One of the software is â€Å"What's Up Gold†. 9. 2 What's Up Gold 9. 2. 1 Create a New Map To create a new map, from the File menu, you choose New Map Wizard to view the New Map dialog box. You can select one of the following options:Discover and Map network devices creates a map using the information sources that you select, such as: SNMP information on your network, information you enter about IP addresses; information in a local hosts file, the Windows registry, Internet Explorer entries in the registry, and Windows Network information. You can specify which of these sources you want to use. Select this option and then click Next. The Discover Devices screen appears. Create a blank map creates an empty map to which you add device icons using any of the create map functions or by cutting and pasting device icons from an existing map. 1 Fig-9. 1 Creat New Map in What's Up Gold F ig-9. 2 Creat New Map in What's Up Gold (Continuing) 72 Now as your Map is created you can start adding new devices for polling and monitoring. Please follow the following steps to add a new device in the map and start monitoring the MAP. Step-1: After creating a Blank Map, drag your desired device from Device Type Panel as directed in the image below. Fig-9. 3 Select device for mapping Now double click on the device you just added from the right panel. And configure the item properties fields as per your requirements.You have to put a valid IP address in order to start monitoring the device using ICMP. Press OK after entering the details. 73 Fig-9. 4 Configure device properties Now click on the Map as directed in the image below to start polling the devices in the network. Fig-9. 5 Polling device You have to set the poll frequency and default timeout as per your need. These can be done from the device properties. 74 9. 2. 2 What’sUpGold Web Server What’sUpGold provide s a web server that lets you view the status of your network from any web browser. You can enable/disable the web server and set access to this server through the web properties.Set up the web server: Click on the links below Configure > Web Server > General > Enable Web Server > Enable Web Configuration. In addition to this setting, you can set access for each web user account. If Enable Web Configuration is not selected, web users will not be able to change any What’sUpGold settings; they will have only the view capabilities. Fig-9. 6 What’sUpGold Web Server Overview CHAPTER TEN CONCLUSION The internship program gave me a chance not only to work with BRAC Bank Limited but also a chance to learn from the good experts.This would reflect much onto my experience. Working with a leading business organization was a rare chance for me. I really appreciate the way I have been guided through this internship program with BRAC BANK LIMITED. Beginning from the opportunity to tak e the time I needed to refresh and expand my knowledge in several issues concerning System Administration. Over a somehow protected period where I could discover and learn to value my new working environment, and finally earned the confidence to deal with assignments myself. It is through them that I did enjoy my work every day.Having a rare opportunity to use the knowledge and skills that I had acquired, I learned how to handle critical network problems and got the new ideas. It was a great experience to work with networking devices practically and to troubleshoot different problems. REFERENCES [1] http:// www. bracbank. com [2] http:// www. eldorado-bd. com/MDMessage3. aspx [3] http:// www. bankinfobd. com/banks/3/BRAC_Bank [4] http:// www. bobsguide. com/guide/news/2008/Jan/15/OMNIBUS_InterBank_Switch_goes_live_in_Bangladesh_with_Phoenix. html [5] http:// www. bdresearchpublications. com/admin/journal/upload/09164/09164. pdf